Systems and methods for routing content to an associated output device

ABSTRACT

Devices and methods for routing content are provided herein. In some embodiments, a method for routing content include receiving audio data representing a command from a first electronic device, determining content that is associated with the command, sending responsive audio data to the first electronic device, and sending instructions to the second electronic device to output the content associated with the command. In some embodiments, a method for routing contents includes determining a state of the second electronic device and sending instructions to output the content to a selected one of the first and second electronic devices based on the state of the second electronic device.

BACKGROUND

Electronic devices, such as voice activated electronic devices arerelatively new, but becoming more common. Individuals can interact withtheir electronic devices to perform a variety of basic functions, suchas making phone calls to streaming content. Discussed herein areimprovements to electronic devices and to backend machines that workwith these electronic devices.

BRIEF DESCRIPTION OF THE DRAWINGS

FIG. 1 is an illustrative diagram of a system for routing content to anassociated output electronic device in accordance with variousembodiments;

FIG. 2 is an illustrative diagram of a system for routing content basedon a state of an associated output electronic device in accordance withvarious embodiments;

FIG. 3 is an illustrative diagram of the architecture of the system ofFIG. 1 in accordance with various embodiments;

FIG. 4 is another illustrative diagram of table including categories oftypes of content in accordance with various embodiments;

FIG. 5 is an illustrative diagram of an example of resolving anambiguous request for content in accordance with various embodiments;

FIG. 6 is an illustrative diagram of a system for associating an outputelectronic device with a voice activated electronic device in accordancewith various embodiments;

FIG. 7 is an illustrative diagram showing linking of two exemplarydevices in accordance with various embodiments;

FIG. 8 is an illustrative flowchart of a process sending content to anassociated device in accordance with various embodiments;

FIG. 9A is an illustrative flowchart of a process for routing contentbased on the type of content in accordance with various embodiments;

FIG. 9B is an illustrative flowchart continuing the process in FIG. 9Awhere the content is routed to an associated device based on the contentin accordance with various embodiments;

FIG. 9C is an illustrative flowchart continuing the process in FIG. 9Awhere the content is routed to an electronic device based on the contentin accordance with various embodiments;

FIG. 10 is an illustrative flowchart of a process for receiving arequest to change the output device in accordance with variousembodiments;

FIG. 11A is an illustrative flowchart of a process for muting contentbased on a state of an associated device in accordance with variousembodiments;

FIG. 11B is an illustrative flowchart continuing the process in FIG. 11Awhere the state of an associated device is ready in accordance withvarious embodiments;

FIG. 11C is an illustrative flowchart continuing the process in FIG. 11Awhere the state of an associated device is available in accordance withvarious embodiments; and

FIG. 11D is an illustrative flowchart continuing the process in FIG. 11Awhere the state of an associated device is unavailable in accordancewith various embodiments.

DETAILED DESCRIPTION

The present disclosure, as set forth below, is generally directed tovarious embodiments of methods and devices related to receiving acommand, such as a request for content, at one device and outputting therequested content through another device.

In some embodiments, an individual may say an utterance, such as arequest to hear a weather forecast, to the voice activated electronicdevice. The voice activated electronic device may use one or moremicrophones or transducers to capture the audio signal of the spokencommand which can be converted into audio data that represents thespoken utterance. The voice activated electronic device may send theaudio data to the backend system. The voice activated electronic device,in some embodiments, may be associated with a user account that is alsoassociated with an output electronic device such as, for example, atelevision and/or a media streaming device connected to a television.The association between the user account and both the voice activatedelectronic device and the output electronic device may be stored in acloud-based backend system. The backend system may recognize thisassociation by first identifying a device identifier associated with thevoice activated electronic device. The device identifier then may beused to determine the user account that is associated with the deviceidentifier. Once the cloud-based backend system identifies a useraccount associated with the voice activated electronic device, thecloud-based backend system may then identify all products associatedwith the identified user account. In this example, the cloud-basedbackend system may identify a television is also associated with theidentified user account.

Once the cloud-based backend system determines or while determining theproducts associated with the voice activated electronic device, thecloud-based backend system may then convert the audio data representingthe utterance to text data by executing speech-to-text (STT)functionality on the audio data. Once the audio data is converted totext data, the cloud-based backend system will then figure out theintent of the utterance by executing natural language understanding(NLU) functionality on the text data representing the audio data. TheNLU will figure out the intent and meaning of the text data. Forexample, the cloud-based backend system may determine that the spokenutterance includes a request to hear a weather forecast on a targetdevice. The NLU may then determine that the target device is the outputdevice associated with the user account. Once the cloud-based backendsystem figures out what the spoken utterance is requesting, thecloud-based backend system will search for an appropriate response. Forexample, in response to a request for the weather forecast, thecloud-based backend system may find text data stating the weatherforecast. Additionally, the backend system may find that visualinformation responsive to the utterance is available. In someembodiments, once visual information responsive to the utterance isfound, the cloud-based backend system may determine that the targetdevice is capable of displaying the visual information. Furthermore, ifthe user account is associated with a television the backend system mayfurther determine that because the voice activated electronic device isassociated with the television, the response should include tworesponses. The first response may be sent to the voice activatedelectronic device. The second response may be sent to the television.The second response, in some embodiments, may include an audio responseand a visual response.

In some embodiments, after the cloud-based backend system decides thatthe responses will be sent to both the voice activated electronic systemand a television, the cloud-based backend system may receive text datarepresenting a response to the utterance for the voice activatedelectronic device. This text data may be converted to audio dataexecuting text-to-speech (TTS) functionality on the responsive textdata. After the audio data is created by executing TTS, the audio datamay be sent to the voice activated electronic device. Once received bythe voice activated electronic device, the audio data may be played byone or more speakers on the voice activated electronic device. Forexample, the voice activated electronic device might state, “The weatherforecast in Seattle is being displayed on your television.”

The cloud-based backend system may also receive the video datarepresenting the responsive visual information. Before sending the videodata to the television, the cloud-based backend system may recognizethat second audio data should be generated to be sent along with thevideo data to the television. The cloud-based backend system may thenreceive text data representing a response to the utterance for thetelevision. As with the text data responsive to the utterance for thevoice activated electronic device, the text data for the television maybe converted to audio data executing TTS functionality on the responsivetext data for the television. After the audio data is created byexecuting TTS, the audio data and the video data may be sent to thetelevision. Once received by the television, the audio data and videodata may be played by the television. For example, the television mightstate, “Here is the forecast in Seattle.” In some embodiments, thebackend system may also send the requested content to the outputelectronic device.

In some embodiments, an individual may state an utterance to the voiceactivated electronic device that might have two different meanings. Forexample, the individual might state, “Alexa, play Footloose.” in thissituation, “play Footloose” may have two different meanings. Forexample, play can refer to an action for, among other types of content,both a movie and a song. The cloud-based backend system would convertthe audio data of the spoken utterance “Alexa, play Footloose,” to textdata by executing STT functionality on the audio data. Once the audiodata is converted to text data, the cloud-based backend system will thentry to figure out the intent of the utterance by applying NLUfunctionality on the text data representing the audio data. The NLU willattempt figure out the intent of the text data. In some embodiments, theNLU will receive two confidence scores from two separate domains. Eachof these confidence scores may exceed a predetermined threshold. If theNLU receives two confidence scores that exceed the predeterminedthreshold, the cloud-based backend system may determine that moreinformation is needed to send a correct response.

Once it is determined more information is needed, the cloud-basedbackend system may receive query text data representing an intentquestion asking whether the utterance was asking for a response from thefirst domain or the second domain. The cloud-based backend system maythen convert the query text data to audio data by executing TTSfunctionality on the query text data. Before sending the audio datarepresenting a query, the cloud-based backend system may generatelistening instructions for the voice activated electronic device. Insome embodiments, the listening instructions may instruct the voiceactivated electronic device to listen for a response after the queryaudio is played. After the listening instructions are generated, thecloud-based backend system may send the audio data representing thequery to the voice activated electronic device. On one or more of itsspeakers, the voice activated electronic device may play the audio data.For example, the voice activated electronic device may play “Did youwant to play the movie Footloose, or the song Footloose?” Thecloud-based backend system may then send the listening instructions tothe voice activated electronic device instructing the voice activatedelectronic device to listen for a response to the query and send audiodata representing the response to the query to the could-based backendsystem. In some embodiments, once the query has been played by the voiceactivated electronic device, the voice activated electronic device maysend a response to the cloud-based backend system. This response will bereceived by the cloud-based backend system as audio data. The audio datawill be converted into a text file by STT and analyzed by the NLU. Basedon the analyzed confirmation response, the cloud-based backend systemwill be able to figure out the intent of the original utterance.

For example, if the response was “the movie,” the cloud-based backendsystem may check to see a device associated a user account, alsoassociated to the voice electronic device, can stream the movie. If thedevice can stream the movie, then the cloud-based backend system maycheck to see if the user account is capable of accessing the movie. Ifthe user account is capable of accessing the movie, the cloud-basedbackend system will generate a URL that allows the device to stream themovie. Once the URL is generated, the cloud-based backend system maysend the URL to the device such that the device starts streaming themovie.

If the response was “the song,” the cloud-based backend system willdetermine that a song is to be played on the voice activated electronicdevice. The cloud-based backend system may then generate a URL thatallows the voice activated electronic device to stream the song. Oncethe URL has been generated, the cloud-based backend system may send thegenerated URL to the voice activated electronic device such that thesong is played on at least one speaker of the voice activated electronicdevice. Once the song starts playing on the voice activated electronicdevice, an individual might state an additional utterance to the voiceactivated electronic device. This utterance may be a request to play thesame song, but on the television. For example, the individual might havestated, “Play Footloose the song on the television.” After thecloud-based backend system executes STT functionality on the receivedaudio and NLU functionality on text data representing the received audiodata, the cloud-based backend system may recognize that the individualwants the same song played on the television.

After recognizing the utterance is a request to play the same song onthe television, the cloud-based backend system may generate stopinstructions for the voice activated user device. The cloud-basedbackend system will then send an instruction to the voice activatedelectronic device to stop playing the song. The generated instructionsmay then be sent to the voice activated electronic device, causing thevoice activated electronic device to stop streaming the song. After thevoice activated device has stopped streaming the song, the cloud-basedbackend system will receive another URL allowing the television tostream the song. The URL of the song may then be sent to the televisionto be played starting at the time the song was stopped on the voiceactivated electronic device. In some embodiments, a notification may begenerated by the cloud-based back end system, then sent to and played bythe voice activated electronic device notifying the user that the songwill be played on the television. For example, the voice activatedelectronic device play “The song Footloose will play on yourtelevision.”

In some embodiments, the output electronic device may include a mediastreaming device connected to a peripheral output device. The mediastreaming device may also control the peripheral output device. Forexample, in some embodiments, the peripheral output electronic devicemay be a television connected to the media streaming device. Theperipheral output device may not be directly connected to the backendsystem. In other words, the backend system may only be able tocommunicate with or control the peripheral output device via the mediastreaming device. In embodiments where the output electronic deviceincludes the peripheral output device, the instructions to output thecontent that the backend system sends to the output electronic devicemay cause the media streaming device to control the peripheralelectronic device to output the content.

In some embodiments, the cloud-based backend system may determine thatthere is a stored association on the cloud-based backend system. Thisassociation may have a stored input device, output device, and contentpreference. In some embodiments, once the voice activated electronicdevice has sent audio data representing a first utterance, thecloud-based backend system may recognize that the voice activatedelectronic device is an input device in the stored association. Afterrecognizing this, the cloud-based backend system may look to see whatthe output device is and if there is a content preference. For example,the stored association may be between a voice activated electronicdevice and a television. The stored content preference may be songs. Ifthis is the case, in some embodiments, a request for a song from thevoice activated user device will cause the cloud-based backend system tosend the requested song to the television.

In some embodiments, the cloud-based backend system may determinewhether the requested content should be output based on the state of theoutput electronic device. For example, in embodiments where the outputelectronic device is a television, a request to play content on atelevision may be dependent on whether the television is in anunavailable state, an available state or a ready state. In order todetermine what state the television is in, in some embodiments, thecloud-based backend system may send a status request to the television.If the television does not send a status response back in apredetermined amount of time, the television may be deemed unavailable.If the television does send a status response back within thepredetermined amount of time, the status response may include data thatindicates whether the television is in a ready mode or an availablemode.

In some embodiments, the television may be in an unavailable state whenthe television is off. If the cloud-based backend system determines thatthe television is in an unavailable state, the cloud-based backendsystem may receive text representing a notification. The cloud-basedbackend system may then generate audio data representing thenotification text by executing TTS functionality. The audio data maythen be sent to and played by the voice activated device. For example,the voice activated device may play “Your television is unavailable.”Once the notification has been played by the voice activated device, thecloud-based backend system may then receive the requested content. Thisrequested content may then be sent to the voice activated electronicdevice such that the content is played by the voice activated electronicdevice.

In response to being notified the television is in an unavailable state,an individual may turn the television on, effectively making thetelevision in a ready state. Once in a ready state, the cloud-basedbackend system may receive a status update from the television,notifying the cloud-based backend system that the television is in aready state. The cloud-based backend system may then receive textrepresenting a prompt. The cloud-based backend system may then generateaudio data representing the text by executing TTS functionality. Beforesending the prompt, the cloud-based backend system may generatelistening instructions for the voice activated electronic device. Theaudio data may then be sent to and played by the voice activated device.For example, the voice activated device may play “Would you like to playthe content on your television?” The cloud-based backend system may thensend the listening instructions to the voice activated electronicdevice. The listening instructions may cause the voice activatedelectronic device to listen for a response and send audio datarepresenting the response to the cloud-based backend system.

A response to the request may then be received by the cloud-basedbackend system indicating the content should continue on the television.Stopping instructions may then be generated by the cloud-based backendsystem in order to stop the content on the voice activated electronicdevice. The cloud-based backend system may then send the stoppinginstruction to the voice activated electronic device to stop playing thecontent. After the voice activated device has stopped playing thecontent, the cloud-based backend system may receive the content again.The content may then be sent to the television so the television canplay the content. In some embodiments, a notification may be generatedby the cloud-based back end system, then sent to and played by the voiceactivated electronic device notifying the user that the content will beplayed on the television. For example, the voice activated electronicdevice play “The content will be played on your television.”

In some embodiments, the television may be in a ready state when thetelevision is not performing other tasks and is ready to receive andplay content. If the television is in a ready state, the cloud-basedbackend system may receive responsive text data and responsive videodata. The cloud based backend system may generate audio data byexecuting TTS functionality on the text data. The responsive audio dataand video data may then be sent to the television to be played. In someembodiments, a notification may be generated by the cloud-based back endsystem, then sent to and played by the voice activated electronic devicenotifying the user that the content will be played on the television.For example, the voice activated electronic device play “The contentwill continue on your television.”

In some embodiments, the television may be in an available state whenthe television is performing other tasks. If the television is anavailable state, the cloud-based backend system may generateinstructions for the television to alter states from available to ready.Once generated, the cloud-based backend system may send theinstructions. Once the status has been altered, the television may senda confirmation cloud-based backend system that the status has beenchanged from available to ready. Once the television is in a readystate, the cloud-based backend system may receive responsive text dataand responsive video data. The cloud based backend system may generateaudio data by executing TTS functionality on the text data. Theresponsive audio data and video data may then be sent to the televisionto be played. In some embodiments, a notification may be generated bythe cloud-based back end system, then sent to and played by the voiceactivated electronic device notifying the user that the content will beplayed on the television. For example, the voice activated electronicdevice play “The content will continue on your television.” In someembodiments, a notification may be generated by the cloud-based back endsystem, then sent to and played by the voice activated electronic devicenotifying the user that the content will be played on the television.For example, the voice activated electronic device play “The contentwill continue on your television.”

FIG. 1 is an illustrative diagram of a system for routing content inaccordance with various embodiments. In one exemplary non-limitingembodiment, a voice activated electronic device 10 may communicate witha backend system 100 which, in turn, may communicate with an outputelectronic device 300 associated with voice activated electronic device10. An individual 2 may say a command 4 to a voice activated electronicdevice 10, or in a room or volume of space where voice activatedelectronic device 10 is located. Command 4, as used herein, may refer toany question, request, comment, and/or instructions that may be spokento voice activated electronic device 10. For example, individual 2 mayask, “Alexa—What is the weather forecast?”

Spoken voice commands, in some embodiments, are prefaced by a wakeword,which may also be referred to as a trigger expression, wake expression,or activation word. In response to detecting an utterance of thewakeword, voice activated electronic device 10 may be configured todetect and interpret any words that subsequently follow the detectedwakeword as actionable inputs or commands. In some embodiments, voiceactivated electronic device 10 may be activated by a phrase or groupingof words, which voice activated electronic device 10 may also beconfigured to detect. Voice activated electronic device, therefore, mayalso be able to detect and interpret any words subsequently followingthat phrase or grouping of words.

As used herein, the term “wakeword” may correspond to a “keyword” or“key phrase,” an “activation word” or “activation words,” or a“trigger,” “trigger word,” or “trigger expression.” One exemplarywakeword may be a name, such as the name, “Alexa,” however persons ofordinary skill in the art will recognize that the any word (e.g.,“Amazon”), or series of words (e.g., “Wake Up” or “Hello, Alexa”) mayalternatively be used as the wakeword. Furthermore, the wakeword may beset or programmed by an individual operating voice activated electronicdevice 10, and in some embodiments more than one wakeword (e.g., two ormore different wakewords) may be available to activate a voice activatedelectronic device. In yet another embodiment, the trigger that is usedto activate voice activated electronic device 10 may be any series oftemporally related sounds.

In some embodiments, the trigger expression may be a non-verbal sound.For example, the sound of a door opening, an alarm going off, glassbreaking, a telephone ringing, or any other sound may alternatively beuser to activate device 10. In this particular scenario, detection ofthe non-verbal sound by device 10, which alternatively may be describedas a sound activated electronic device, which may be substantiallysimilar to voice activated electronic device 10, may cause a certainaction or response to occur. For example, if the sound of a door openingis detected, which is also the sound activated device's trigger, thatdetected trigger may cause a burglar alarm to turn on.

Voice activated electronic device 10 may detect spoken command 4 usingone or more microphones resident thereon. After detecting command 4,voice activated electronic device 10 may send audio data representingcommand 4 to backend system 100. Voice activated electronic device 10may also send one or more additional pieces of associated data tobackend system 100. Various types of associated data that may beincluded with the audio data include, but are not limited to, a timeand/or date that command 4 was detected by voice activated electronicdevice 10, a location of voice activated electronic device 10 (e.g., aGPS location), an IP address associated with voice activated electronicdevice 10, a type of device that voice activated electronic device 10is, or any other type of associated data, or any combination thereof.For example, when individual 2 says command 4, voice activatedelectronic device 10 may obtain a GPS location of device 10 to determinewhere individual 2 is and a time/date (e.g., hour, minute, second, day,month, year, etc.) that command 4 was made.

The audio data and associated data may be transmitted over a network,such as the Internet, to backend system 100 using any number ofcommunications protocols. For example, Transfer Control Protocol andInternet Protocol (“TCP/IP”) (e.g., any of the protocols used in each ofthe TCP/IP layers), Hypertext Transfer Protocol (“HTTP”), and wirelessapplication protocol (“WAP”), are some of the various types of protocolsthat may be used to facilitate communications between voice activatedelectronic device 10 and backend system 100. In some embodiments, voiceactivated electronic device 10 and backend system 100 may communicatewith one another via a web browser using HTTP. Various additionalcommunication protocols may be used to facilitate communications betweenvoice activated electronic device 10 and backend system 100 includingbut not limited to, Wi-Fi (e.g., 802.11 protocol), Bluetooth®, radiofrequency systems (e.g., 900 MHz, 1.4 GHz, and 5.6 GHz communicationsystems), cellular networks (e.g., GSM, AMPS, GPRS, CDMA, EV-DO, EDGE,3GSM, DECT, IS-136/TDMA, iDen, LTE or any other suitable cellularnetwork protocol), infrared, BitTorrent, FTP, RTP, RTSP, SSH, and/orVOIP.

Backend system 100 may include one or more servers, each incommunication with one another, voice activated electronic device 10,and/or output electronic device 300. Backend system 100 and outputelectronic device 300 may communicate with each other using any of theaforementioned communication protocols. Each server within backendsystem 100 may be associated with one or more databases or processorsthat are capable of storing, retrieving, processing, analyzing, and/orgenerating data to be provided to voice activated electronic device 10.For example, backend system 100 may include one or more servers thateach correspond to a category. As an example, backend system 100 mayinclude a “weather” category server including one or more databases ofweather information (e.g., forecasts, radar images, allergy information,etc.). As another example, backend system 100 may include a “sports”category server including one or more databases having various sports orsporting information (e.g., scores, teams, games, etc.). As still yetanother example, backend system 100 may include a “traffic” categoryserver including one or more databases including traffic information forvarious geographical regions (e.g., street maps, traffic alerts, trafficstatuses, directional information, etc.). Backend system 100 may, insome embodiments, correspond to a collection of servers located within aremote facility, and individuals may store data on backend system 100and/or communicate with backend system 100 using one or more of theaforementioned communications protocols.

In some embodiments, backend system 100 may include one or more serverscapable of storing a data structure 102 associating voice activatedelectronic device 10 with output electronic device 300. Data structure102 may be, for example, a file, database entries or other type of datastructure that is capable of storing information indicating theassociation between voice activated electronic device 10 and outputelectronic device 300. Data structure 102 may include, for example,device identification information for voice activated electronic device10 and output electronic device 300. Data structure 102 may also includeadditional information about voice activated electronic device 10 and/oroutput electronic device 300. In some embodiments, data structure 102may include a type of output electronic device 300 (e.g., television,media streaming device, speaker system, etc.). Data structure 102 mayfurther include information on a state (e.g., ready, available,unavailable) of output electronic device 300. Backend system 100 maydetermine from data structure 102, whether voice activated electronicdevice 10 is associated with output electronic device 300.

Output electronic device 300 may be any type of electronic device ordevices that capable of outputting visual and/or audible content. Insome embodiments, output electronic device 300 may include a mediastreaming device 302 and a peripheral video output device 304 (e.g. atelevision or monitor) connected to media streaming device 302. Videooutput device may be any device capable of receiving and outputtingcontent. Media streaming device 302 may be capable of receiving contentfrom backend system 100 or other information sources and providing suchcontent to video output device 304 according to a protocol compatiblewith video output device 304. In some embodiments, media streamingdevice 302 may provide content to video output device 304 according to ahigh-definition multimedia interface (HDMI) protocol. Media streamingdevice 302 may also be able to communicate with and control video outputdevice 304. For example, media streaming device 302 may be able tocommunicate with video output device 304 to determine whether videooutput device 304 is turned on. Media streaming device 302 may also beable to communicate with video output device 304 to determine whethervideo output device 304 is set to an input source associated with mediastreaming device 302. Media streaming device 302 may also control videooutput device 304 to perform functions such as turning on or off,switching to a selected input source, adjusting volume of video outputdevice 304, or controlling other functions of video output device 304.In some embodiments, media streaming device 302 may communicate with andcontrol video output device 304 using a Consumer Electronics Control(CEC) protocol. The CEC protocol is an HDMI feature that allows onedevice to control another device connected to it via an HDMI protocol.It will be appreciated by those skilled in the art that media streamingdevice 302 may communicate with and control video output device 304using other protocols as well. In some embodiments, output electronicdevice may be a video output device that incorporates the functionalityof media streaming device 302 (e.g., a smart television). Additionally,in some embodiments, output electronic device 300 may be an audio outputdevice such as a speaker or a system of speakers (e.g., a base unit anda number of peripheral speakers connected to the base unit).

Referring back to backend system 100, once backend system 100 receivesthe audio data from voice activated electronic device 10, backend system100 may analyze the audio data by, for example, executing STTfunctionality on the audio data to determine which words were includedspoken command 4. Backend system 100 may then execute NLU functionalityin order to determine the intent or meaning of spoken command 4. Backendsystem 100 may further determine a response to spoken command 4. In someembodiments, backend system 100 may determine that voice activatedelectronic device 10 is associated with output electronic device 300 andmay also determine that the response to spoken command 4 should includeoutputting content through output electronic device 300. Additionally,backend system 100 may determine that the response should includeoutputting a notification through voice activated electronic device 10to notify individual 2 that content will be output through outputelectronic device 300. Backend system 100 may also determine that theresponse should include outputting a notification through outputelectronic device 300 to notify individual that the content will beoutput through output electronic device 300. The backend system isdescribed in more detail below in the description of FIG. 3.

For example, in some embodiments, the response to spoken command 4 mayinclude content such as, for example, a weather forecast. Backend system100 may first determine that output electronic device 300 is associatedwith voice activated electronic device 10 by looking up the associationbetween voice activated electronic device 10 and output electronicdevice 300 stored in data structure 102. Backend system 100 may thendetermine that the content should be output through output electronicdevice 300. In some embodiments, determining that output electronicdevice 300 is associated with voice activated electronic device 10 issufficient to determine that the content should be output through outputelectronic device 300. However, in some embodiments, backend system 100may take into account additional information such as the state of outputelectronic device 300, the type of content, user preferences, or otheradditional information in determining whether the content should beoutput through output electronic device 300, as will be described inmore detail. Upon determining that the content should be output throughoutput electronic device 300, backend system 100 may generate firstresponsive audio data using text-to-speech (TTS) processing. The firstresponsive audio data may represent a first audio message 12 notifyingindividual 2 that the content will be output by output electronic device300. Backend system 100 may send the first responsive audio data tovoice activated electronic device 10. In some embodiments, backendsystem 100 may also send data to voice activated electronic device 10representing instructions that cause first audio message 12 to play onvoice activated electronic device 10 when received. For example, afterreceiving the first audio data and any associated instructions, firstaudio message 12, such as “The weather forecast is displayed on yourTV,” may play on voice activated electronic device 10. First audiomessage 12 may also incorporate information identifying outputelectronic device 300 (e.g., “your TV”, “your speaker system”, etc.).

Backend system 100 may also generate second responsive audio data usingTTS processing. The second responsive audio data may represent a secondaudio message 14 notifying individual 2 that the content will be outputby output electronic device 300. After sending the first responsive datato voice activated electronic device 10, backend system 100 may send thesecond audio data to output electronic device 300. In some embodiments,backend system 100 may also send data to output electronic device 300representing instructions that cause second audio message 14 to play onoutput electronic device 300 when received. For example, after receivingthe second audio data and any associated instructions, second audiomessage 14, such as “Here is the weather forecast,” may play on outputelectronic device 300. Playing audio message 12 on voice activatedelectronic device 10 and then subsequently playing audio message 14 onoutput electronic device 300 provides an enhanced experience forindividual 2 by notifying individual 2 where the content will be outputand allowing individual 2 to identify output electronic device 300 wherethe content will be output.

In some embodiments, subsequent to sending first responsive audio datato voice activated electronic device 10 and second responsive audio datato output electronic device 300, backend system 100 may sendinstructions to output electronic device 300 that cause outputelectronic device 300 to output the content responsive to spoken command4. Backend system 100 may also send the content responsive to spokencommand 4 to output electronic device 300. For example, in someembodiments, backend system 100 may determine that the response tospoken command 4 should include content such as a weather forecast.Backend system 100 may retrieve the content (e.g., a weather forecast)from one or more of the category servers (e.g., the “weather” categoryserver) and send the content, along with instructions to output thecontent, to output electronic device 300. Upon receiving the content andinstructions, output electronic device 300 may output the content (e.g.,display the weather forecast). Although a weather forecast has beendescribed as a type of content associated with embodiments of thedisclosed concept, it will be appreciated by those having ordinary skillin the art that the content may include various types of visual and/oraudible content (e.g., movies, pictures, audio books, music, etc.).

In some embodiments, backend system 100 may send instructions to outputelectronic device 300 that cause output electronic device 300 to outputthe content and output electronic device 300 may obtain the content froma source other than backend system 100. In some embodiments, the contentmay already be stored on output electronic device 300 and thus, backendsystem 100 does not need to send the content to output electronic device300. Also, in some embodiments, output electronic device 300 may becapable of retrieving content from a cloud-based system other thanbackend system 100. For example, output electronic device 300 may beconnected to a video or audio streaming service other than backendsystem 100. Backend system 100 may send output electronic device 300instructions that cause output electronic device 300 to retrieve andoutput selected content from the cloud-based system such as the video oraudio streaming service. For example, backend system 100 may determinethat the command 4 includes a request to play a specific show. Backendsystem 100 may determine that content from a video streaming service isavailable to be played. For example, a user account associated withvoice activated electronic device 10 may include information indicatingthat individual 2 is subscribed to the video streaming service. Backendsystem 100 may further determine that the requested show is availablethrough the video streaming service by communicating with the videostreaming service or consulting other information sources such as adatabase identifying which content is available through the videostreaming service. Finally, backend system 100 may send instructions tooutput electronic device 300 which cause output electronic device 300 torequest the show from the video streaming service and begin playing therequested show.

Referring to FIG. 2, an illustrative diagram for routing content basedon the state of output electronic device 300 in accordance with variousembodiments is shown. In some embodiments, a state of output electronicdevice 300 may be considered by backend system 100 when determiningwhether the response to spoken command 4 should include outputtingcontent through output electronic device 300. For example, outputelectronic device 300 may have a ready state, an available state, and anunavailable state. In the ready state, output electronic device 300 maybe ready to output content. For example, in some embodiments, in theready state media streaming device 302 is on and peripheral video outputdevice is on and set to the input source associated with media streamingdevice 302. In the available state, output electronic device 300 may beavailable to output content, but additional steps may need to be takento make output electronic device 300 ready to output the content. Forexample, in some embodiments, output electronic device 300 may be in theavailable state when media streaming device 302 is powered on, butperipheral video output device 304 is powered off or is not set to theinput source associated with media streaming device 302. Media streamingdevice 302 may need to control video output device 304 to power on orswitch its input to the input source associated with media streamingdevice 302 before output electronic device 300 is ready to outputcontent. In the unavailable state, output electronic device 300 is notavailable to output content. For example, in some embodiments, outputelectronic device 300 may be in the unavailable state when mediastreaming device 302 is powered off. Also, in some embodiments, outputelectronic device 300 may be in the unavailable state when peripheralvideo output device 304 is disconnected from media streaming device 304.

In some embodiments, backend system 100 may determine the state ofoutput electronic device 300. For example, backend system 100communicate with output electronic device 300 with a query requestingthe state of output electronic device 300. Output electronic device 300may determine its state and may respond with information indicating itsstate. For example, media streaming device 302 may receive the queryfrom backend system 100 and then may communicate with peripheral videooutput device 304 in order to determine whether peripheral video outputdevice 304 is connected, powered on, and set to the input sourceassociated with media streaming device 302. Media streaming device 302may use the CEC protocol to communicate with peripheral video outputdevice 304 and determine whether peripheral video output device 304 isconnected, powered on, and set to the input source associated with mediastreaming device 302. For example, if media streaming device 302determines that peripheral video output device 304 is connected, poweredon, and set to the input source associated with media streaming device302, media streaming device 302 may determine that output electronicdevice (e.g., media streaming device 302 and peripheral video outputdevice 304) is in the ready state. Media streaming device 302 maycommunicate information indicating the state of output electronic device300 to backend system 100 and backend system 100 may store theinformation. In some embodiments, backend system 100 may determine thatoutput electronic device 300 is unavailable based on a failure of outputelectronic device 300 to respond to the query from backend system 100.In some embodiments, backend system 100 may store information indicatingthe determined state of output electronic device 300 in for example,data structure 102.

Based on the determined state of output electronic device 300, backendsystem 100 may determine where to route requested content. For example,in some embodiments, backend system 100 may determine that spokencommand 4 includes a request for content that should be output by outputelectronic device 300 if output electronic device 300 is in the readystate. However, if output electronic device 300 is not in the readystate (e.g., output electronic device is in the available or unavailablestate), backend system 100 may send the requested content to voiceactivated electronic device 10. For example, if the requested content isthe weather forecast, backend system 100 may retrieve the content (e.g.,a weather forecast) from one or more of the category servers (e.g., the“weather” category server). Backend system 100 may generate responsiveaudio data using text-to-speech (TTS) processing and the responsiveaudio data may represent an audio message 12 incorporating the content.Backend system 100 may send the responsive audio data to voice activatedelectronic device 10 along with data representing instructions thatcause audio message 12 to play on voice activated electronic device 10when received. For example, after receiving return file 8, audio message12, such as “The weather forecast for tomorrow is sunny and seventydegrees,” may play on voice activated electronic device 10. On the otherhand, if backend system 100 determines that output electronic device 300is in the ready state, backend system 100 may proceed to send firstresponsive audio data representing audio message 12 notifying individual2 that the content will be output by output electronic device 300.Backend system 100 may subsequently send second responsive audio data tooutput electronic device 300 notifying individual 2 that the contentwill be output by output electronic device 300 and then sendinstructions to output the content to output electronic device 300.

FIG. 3 is an illustrative diagram of the architecture of the system ofFIG. 1 in accordance with various embodiments. Voice activatedelectronic device 10, in some embodiments, may correspond to any type ofelectronic device capable of activated in response to detecting aspecific sound. Voice activated electronic device 10 may, in someembodiments, after detecting the specific sound (e.g., a wakeword ortrigger), recognize commands (e.g., audio commands, inputs) withincaptured audio, and may perform one or more actions in response to thereceived commands. Various types of electronic devices may include, butare not limited to, desktop computers, mobile computers (e.g., laptops,ultrabooks), mobile phones, smart phones, tablets, televisions, set topboxes, smart televisions, watches, bracelets, display screens, personaldigital assistants (“PDAs”), smart furniture, smart household devices,smart vehicles, smart transportation devices, and/or smart accessories.In some embodiments, voice activated electronic device 10 may berelatively simple or basic in structure such that no mechanical inputoption(s) (e.g., keyboard, mouse, trackpad) or touch input(s) (e.g.,touchscreen, buttons) may be provided. For example, voice activatedelectronic device 10 may be able to receive and output audio, and mayinclude power, processing capabilities, storage/memory capabilities, andcommunication capabilities.

Voice activated electronic device 10 may include a minimal number ofinput mechanisms, such as a power on/off switch, however primaryfunctionality, in one embodiment, of voice activated electronic device10 may solely be through audio input and audio output. For example,voice activated electronic device 10 may listen for a wakeword (e.g.,“Alexa” or “Amazon”) by continually monitoring local audio. In responseto the wakeword being detected, voice activated electronic device 10 mayestablish a connection with backend system 100, send audio data tobackend system 100, and await/receive a response from backend system100. In some embodiments, however, non-voice activated electronicdevices may also communicate with backend system 100 (e.g., push-to-talkor tap-to-talk devices). For example, electronic device 10, in oneembodiment, corresponds to a manually activated electronic device, andthe foregoing descriptions may be equally applicable to a non-voiceactivated electronic device.

Voice activated electronic device 10 may include one or more processors202, storage/memory 204, communications circuitry 206, one or moremicrophones 208 or other audio input devices (e.g., transducers), one ormore speakers 210 or other audio output devices, as well as an optionalinput/output (“I/O”) interface 212. However, one or more additionalcomponents may be included within voice activated electronic device 10,and/or one or more components may be omitted. For example, voiceactivated electronic device 10 may include a power supply or a busconnector. As another example, voice activated electronic device 10 maynot include an I/O interface. Furthermore, while multiple instances ofone or more components may be included within voice activated electronicdevice 10, for simplicity only one of each component has been shown.

Processor(s) 202 may include any suitable processing circuitry capableof controlling operations and functionality of voice activatedelectronic device 10, as well as facilitating communications betweenvarious components within voice activated electronic device 10. In someembodiments, processor(s) 202 may include a central processing unit(“CPU”), a graphic processing unit (“GPU”), one or more microprocessors,a digital signal processor, or any other type of processor, or anycombination thereof. In some embodiments, the functionality ofprocessor(s) 202 may be performed by one or more hardware logiccomponents including, but not limited to, field-programmable gate arrays(“FPGA”), application specific integrated circuits (“ASICs”),application-specific standard products (“ASSPs”), system-on-chip systems(“SOCs”), and/or complex programmable logic devices (“CPLDs”).Furthermore, each of processor(s) 202 may include its own local memory,which may store program modules, program data, and/or one or moreoperating systems. However, processor(s) 202 may run an operating system(“OS”) for voice activated electronic device 10, and/or one or morefirmware applications, media applications, and/or applications residentthereon.

Storage/memory 204 may include one or more types of storage mediums suchas any volatile or non-volatile memory, or any removable ornon-removable memory implemented in any suitable manner to store data onvoice activated electronic device 10. For example, information may bestored using computer-readable instructions, data structures, and/orprogram modules. Various types of storage/memory may include, but arenot limited to, hard drives, solid state drives, flash memory, permanentmemory (e.g., ROM), electronically erasable programmable read-onlymemory (“EEPROM”), CD-ROM, digital versatile disk (“DVD”) or otheroptical storage medium, magnetic cassettes, magnetic tape, magnetic diskstorage or other magnetic storage devices, RAID storage systems, or anyother storage type, or any combination thereof. Furthermore,storage/memory 204 may be implemented as computer-readable storage media(“CRSM”), which may be any available physical media accessible byprocessor(s) 202 to execute one or more instructions stored withinstorage/memory 204. In some embodiments, one or more applications (e.g.,gaming, music, video, calendars, lists, etc.) may be run by processor(s)202, and may be stored in memory 204.

In some embodiments, storage/memory 204 may include one or more modulesand/or databases, such as speech recognition module 214, list ofwakewords database 216, and wakeword detection module 218. Speechrecognition module 214 may, for example, include an automatic speechrecognition (“ASR”) component that recognizes human speech in detectedaudio. Speech recognition module 214 may also include a natural languageunderstanding (“NLU”) component that determines user intent based on thedetected audio. Also included within speech recognition module 214 maybe a text-to-speech (“TTS”) component capable of converting text tospeech to be outputted by speaker(s) 210, and/or a speech-to-text(“STT”) component capable of converting received audio signals into textto be sent to backend system 100 for processing.

List of wakewords database 216 may be a database stored locally on voiceactivated electronic device 10 that includes a list of a currentwakeword for voice activated electronic device 10, as well as one ormore previously used, or alternative, wakewords for voice activatedelectronic device 10. In some embodiments, individual 2 may set orprogram a wakeword for voice activated electronic device 10. Thewakeword may be programmed directly on voice activated electronic device10, or a wakeword or words may be set by the individual via a backendsystem application that is in communication with backend system 100. Forexample, individual 2 may use their mobile device having the backendsystem application running thereon to set the wakeword. The specificwakeword may then be communicated from the mobile device to backendsystem 100, which in turn may send/notify voice activated electronicdevice 10 of the individual's selection for the wakeword. The selectedactivation may then be stored in database 216 of storage/memory 204.

Wakeword detection module 218 may include an expression detector thatanalyzes an audio signal produced by microphone(s) 208 to detect awakeword, which generally may be a predefined word, phrase, or any othersound, or any series of temporally related sounds. Such an expressiondetector may be implemented using keyword spotting technology, as anexample. A keyword spotter may be a functional component or algorithmthat evaluates an audio signal to detect the presence of a predefinedword or expression within the audio signal detected by microphone(s)208. Rather than producing a transcription of words of the speech, akeyword spotter generates a true/false output (e.g., a logical 1/0) toindicate whether or not the predefined word or expression wasrepresented in the audio signal. In some embodiments, an expressiondetector may be configured to analyze the audio signal to produce ascore indicating a likelihood that the wakeword is represented withinthe audio signal detected by microphone(s) 208. The expression detectormay then compare that score to a threshold to determine whether thewakeword will be declared as having been spoken.

In some embodiments, a keyword spotter may be use simplified ASRtechniques. For example, an expression detector may use a Hidden MarkovModel (“HMM”) recognizer that performs acoustic modeling of the audiosignal and compares the HMM model of the audio signal to one or morereference HMM models that have been created by training for specifictrigger expressions. An HMM model represents a word as a series ofstates. Generally a portion of an audio signal is analyzed by comparingits HMM model to an HMM model of the trigger expression, yielding afeature score that represents the similarity of the audio signal modelto the trigger expression model.

In practice, an HMM recognizer may produce multiple feature scores,corresponding to different features of the HMM models. An expressiondetector may use a support vector machine (“SVM”) classifier thatreceives the one or more feature scores produced by the HMM recognizer.The SVM classifier produces a confidence score indicating the likelihoodthat an audio signal contains the trigger expression. The confidencescore is compared to a confidence threshold to make a final decisionregarding whether a particular portion of the audio signal represents anutterance of the trigger expression (e.g., wakeword). Upon declaringthat the audio signal represents an utterance of the trigger expression,voice activated electronic device 10 may then begin transmitting theaudio signal to backend system 100 for detecting and analyzingsubsequent utterances made by individual 2.

Communications circuitry 206 may include any circuitry allowing orenabling voice activated electronic device 10 to communicate with one ormore devices, servers, and/or systems. For example, communicationscircuitry 206 may facilitate communications between voice activatedelectronic device 10 and backend system 100. Communications circuitry206 may use any communications protocol, such as any of the previouslymentioned exemplary communications protocols. In some embodiments, voiceactivated electronic device 10 may include an antenna to facilitatewireless communications with a network using various wirelesstechnologies (e.g., Wi-Fi, Bluetooth®, radiofrequency, etc.). In yetanother embodiment, voice activated electronic device 10 may include oneor more universal serial bus (“USB”) ports, one or more Ethernet orbroadband ports, and/or any other type of hardwire access port so thatcommunications circuitry 206 allows voice activated electronic device 10to communicate with one or more communications networks.

Voice activated electronic device 10 may also include one or moremicrophones 208 and/or transducers. Microphone(s) 208 may be anysuitable component capable of detecting audio signals. For example,microphone(s) 208 may include one or more sensors for generatingelectrical signals and circuitry capable of processing the generatedelectrical signals. In some embodiments, microphone(s) 208 may includemultiple microphones capable of detecting various frequency levels. Asan illustrative example, voice activated electronic device 10 mayinclude multiple microphones (e.g., four, seven, ten, etc.) placed atvarious positions about voice activated electronic device 10 tomonitor/capture any audio outputted in the environment where voiceactivated electronic device 10 is located. The various microphones 208may include some microphones optimized for distant sounds, while somemicrophones may be optimized for sounds occurring within a close rangeof voice activated electronic device 10.

Voice activated electronic device 10 may further include one or morespeakers 210. Speaker(s) 210 may correspond to any suitable mechanismfor outputting audio signals. For example, speaker(s) 210 may includeone or more speaker units, transducers, arrays of speakers, and/orarrays of transducers that may be capable of broadcasting audio signalsand or audio content to a surrounding area where voice activatedelectronic device 10 may be located. In some embodiments, speaker(s) 210may include headphones or ear buds, which may be wirelessly connected,or hard-wired, to voice activated electronic device 10, that may becapable of broadcasting audio directly to individual 2.

In some embodiments, voice activated electronic device 10 may behard-wired, or wirelessly connected, to one or more speakers 210. Forexample, voice activated electronic device 10 may cause one or morespeakers 210 to output audio thereon. In this particular scenario, voiceactivated electronic device 10 may receive audio to be output byspeakers 210, and voice activated electronic device 10 may send theaudio to speakers 210 using one or more communications protocols. Forinstance, voice activated electronic device 10 and speaker(s) 210 maycommunicate with one another using a Bluetooth® connection, or anothernear-field communications protocol. In some embodiments, voice activatedelectronic device 10 may communicate with speaker(s) 210 indirectly.

In some embodiments, one or more microphones 208 may serve as inputdevices to receive audio inputs, such as speech from individual 2. Voiceactivated electronic device 10, in the previously mentioned embodiment,may then also include one or more speakers 210 to output audibleresponses. In this manner, voice activated electronic device 10 mayfunction solely through speech or audio, without the use or need for anyinput mechanisms or displays.

In one exemplary embodiment, voice activated electronic device 10includes I/O interface 212. The input portion of I/O interface 212 maycorrespond to any suitable mechanism for receiving inputs from a user ofvoice activated electronic device 10. For example, a camera, keyboard,mouse, joystick, or external controller may be used as an inputmechanism for I/O interface 212. The output portion of I/O interface 212may correspond to any suitable mechanism for generating outputs fromvoice activated electronic device 10. For example, one or more displaysmay be used as an output mechanism for I/O interface 212. As anotherexample, one or more lights, light emitting diodes (“LEDs”), or othervisual indicator(s) may be used to output signals via I/O interface 212of voice activated electronic device 10. In some embodiments, one ormore vibrating mechanisms or other haptic features may be included withI/O interface 212 to provide a haptic response to individual 2 fromvoice activated electronic device 10. Persons of ordinary skill in theart will recognize that, in some embodiments, one or more features ofI/O interface 212 may be included in a purely voice activated version ofvoice activated electronic device 10. For example, one or more LEDlights may be included on voice activated electronic device 10 suchthat, when microphone(s) 208 receive audio from individual 2, the one ormore LED lights become illuminated signifying that audio has beenreceived by voice activated electronic device 10. In some embodiments,I/O interface 212 may include a display screen and/or touch screen,which may be any size and/or shape and may be located at any portion ofvoice activated electronic device 10. Various types of displays mayinclude, but are not limited to, liquid crystal displays (“LCD”),monochrome displays, color graphics adapter (“CGA”) displays, enhancedgraphics adapter (“EGA”) displays, variable graphics array (“VGA”)display, or any other type of display, or any combination thereof. Stillfurther, a touch screen may, in some embodiments, correspond to adisplay screen including capacitive sensing panels capable ofrecognizing touch inputs thereon.

Backend system 100, as mentioned previously, may, in some embodiments,be in communication with voice activated electronic device 10. Backendsystem 100 includes various components and modules including, but notlimited to, automatic speech recognition (“ASR”) module 258, naturallanguage understanding (“NLU”) module 260, skills module 262,text-to-speech (“TTS”) module 264, and user accounts module 268. Aspeech-to-text (“STT”) module 266 may be included in the ASR module 258.In some embodiments, backend system 100 may also include computerreadable media, including, but not limited to, flash memory, randomaccess memory (“RAM”), and/or read-only memory (“ROM”). Backend system100 may also include various modules that store software, hardware,logic, instructions, and/or commands for backend system 100, such as, aspeaker identification (“ID”) module, a user profile module, or anyother module, or any combination thereof.

Backend system 100 may also include a content routing module 270.Content routing module 270 may include, in one embodiment, one or moreprocessor(s) 252, storage/memory 254, and communications circuitry 256.Processor(s) 252, storage/memory 254, and communications circuitry 256may, in some embodiments, be substantially similar to processor(s) 202,storage/memory 204, and communications circuitry 206, which aredescribed in greater detail above, and the aforementioned descriptionsof the latter may apply. Data structure 102 may be stored within contentrouting module 270. Content routing module 270 may be configured suchthat it determines whether content should be output by voice activatedelectronic device 10 or output electronic device 300. Content routingmodule 270 may also store programs and/or instructions to facilitatedetermining whether content should be output by voice activatedelectronic device 10 or output electronic device 300.

ASR module 258 may be configured such that it recognizes human speech indetected audio, such as audio captured by voice activated electronicdevice 10. ASR module 258 may include, in one embodiment, one or moreprocessor(s) 252, storage/memory 254, and communications circuitry 256.Processor(s) 252, storage/memory 254, and communications circuitry 256may, in some embodiments, be substantially similar to processor(s) 202,storage/memory 204, and communications circuitry 206, which aredescribed in greater detail above, and the aforementioned descriptionsof the latter may apply. NLU module 260 may be configured such that itdetermines user intent based on the detected audio received from voiceactivated electronic device 10. NLU module 260 may include processor(s)252, storage/memory 254, and communications circuitry 256. In someembodiments, ASR module 258 may include STT module 266. STT module 266may employ various speech-to-text techniques. However, techniques fortranscribing speech into text are well known in the art and need not bedescribed in further detail herein, and any suitable computerimplemented speech to text technique may be used to convert the receivedaudio signal(s) into text, such as SOFTSOUND® speech processingtechnologies available from the Autonomy Corporation, which isheadquartered in Cambridge, England, United Kingdom.

Skills module 262 may, for example, correspond to various actionspecific skills or servers capable of processing various task specificactions. Skills module 262 may further correspond to first partyapplications and/or third party applications operable to performdifferent tasks or actions. For example, based on the context of audioreceived from voice activated electronic device 10, backend system 100may use a certain application or skill to retrieve or generate aresponse, which in turn may be communicated back to voice activatedelectronic device 10. Skills module 262 may include processor(s) 252,storage/memory 254, and communications circuitry 256. As an illustrativeexample, skills 262 may correspond to one or more game servers forstoring and processing information related to different game (e.g.,“Simon Says,” karaoke, etc.). As another example, skills 262 may includeone or more weather servers for storing weather information and/orproviding weather information to voice activated electronic device 10.

TTS module 264 may employ various text-to-speech techniques. Techniquesfor transcribing speech into text are well known in the art and need notbe described in further detail herein, any suitable computer implementedspeech to text technique may be used to convert the received audiosignal(s) into text, such as SOFTSOUND® speech processing technologiesavailable from the Autonomy Corporation, which is headquartered inCambridge, England, United Kingdom. TTS module 264 may also includeprocessor(s) 252, storage/memory 254, and communications circuitry 256.In some embodiments, one or more filters may be applied to receivedaudio data to reduce or minimize extraneous noise.

User accounts module 268 may store one or more user profilescorresponding to users having a registered account on backend system100. For example, a parent may have a registered account on backendsystem 100, and each of the parent's children may have their own userprofile registered under the parent's registered account. Information,settings, and/or preferences, for example, for each user profile may bestored within a user profile database. In some embodiments, useraccounts module 268 may store a voice signal, such as voice biometricinformation, for a specific user profile. This may allow speakeridentification techniques to be used to match a voice to voice biometricdata associated with a specific user profile. In some embodiments, useraccounts module 268 may store a telephone number assigned to aparticular user profile. User accounts module 268 may also includeprocessor(s) 252, storage/memory 254, and communications circuitry 256.

Persons of ordinary skill in the art will recognize that although eachof ASR module 258, NLU module 260, skills module 262, TTS module 264,and user accounts module 268 include instances of processor(s) 252,storage/memory 254, and communications circuitry 256, those instances ofprocessor(s) 252, storage/memory 254, and communications circuitry 256within each of ASR module 258, NLU module 260, skills module 262, TTSmodule 264, and user accounts module 268 may differ. For example, thestructure, function, and style of processor(s) 252 within ASR module 258may be substantially similar to the structure, function, and style ofprocessor(s) 252 within NLU module 260, however the actual processor(s)252 need not be the same entity.

Backend system 100, as mentioned previously, may, in some embodiments,also be in communication with output electronic device 300. In someembodiments, output electronic device 300 may include media streamingdevice 302 and peripheral video output device 304 connected to mediastreaming device 302. Media streaming device 302 may includeprocessor(s) 306, storage/memory 308, and communications circuitry 310.As previously mentioned, media streaming device 302 may be incommunication with peripheral video output device 304. Additionally,media streaming device 302 may be in communication with cloud-basedsystems such as audio or video streaming services. Various types ofoutput electronic devices include, but are not limited to, televisions,portable media players, cellular telephones or smart phones,pocket-sized personal computers, personal digital assistants (“PDAs”),desktop computers, laptop computers, tablet computers, and/or electronicaccessory devices such as smart watches and bracelets.

Peripheral video output device 304 may include processor(s) 306,storage/memory 308, communications circuitry 310, display 312, andspeaker(s) 314. Display 312 may be a display screen and/or touch screen,which may be any size and/or shape and may be located at any portion ofvoice activated electronic device 10. Various types of displays mayinclude, but are not limited to, liquid crystal displays (“LCD”),monochrome displays, color graphics adapter (“CGA”) displays, enhancedgraphics adapter (“EGA”) displays, variable graphics array (“VGA”)display, or any other type of display, or any combination thereof.

It will be appreciated by those having ordinary skill in the art thatmedia streaming device 302 and peripheral video output device 304 may beseparate devices in some embodiments, or may be combined into a singledevice in some embodiments. For example, the functionality of mediastreaming device 302 may be integrated into video output device 304without departing from the scope of the disclosed concept. Mediastreaming device may be any device capable of communicating with backendsystem 100. Various types of media streaming devices include, but arenot limited to, Fire TV Sticks, Fire TV sticks with Voice Remote, atelevision, portable media players, cellular telephones or smart phones,pocket-sized personal computers, personal digital assistants (“PDAs”),desktop computers, laptop computers, tablet computers, and/or electronicaccessory devices such as smart watches and bracelets. It will also beappreciated by those having ordinary skill in the art the mediastreaming device 302 and peripheral video output device 304 are oneexample of output electronic device 300. Output electronic device 300may be any type of electronic device or combination of devices capableof outputting audible or visual content. For example, in someembodiments, output electronic device 300 may include media streamingdevice 302 and one or more connected peripheral audio devices such asspeakers.

FIG. 4 illustrates a table 400 of different categories of content inaccordance with embodiments of the disclosed concept. Backend system 100may further take into consideration the type of content that isrequested when determining where to send the content. For example, table400 illustrates different types of content divided into differentcategories which indicate where backend system 100 should route thecontent. Table 400 may include a first category 402 for content typesthat should only be output by output electronic device 300. In theexample shown in FIG. 4, first category 402 includes video and pictures.In some embodiments, backend system 100 may determine that spokencommand 4 includes a request for content from first category 402, andbackend system 100 may send the requested content to output electronicdevice 300. Additionally, in some embodiments, backend system maydetermine the state of output electronic device 300 by, for example,querying output electronic device 300 with a request for its state. Insome embodiments, if backend system 100 determines that outputelectronic device 300 is in the available state, but not the readystate, backend system 100 may first send instructions to outputelectronic device 300 that cause output electronic device 300 to changefrom the available state to the ready state (e.g., the instructions maycause media streaming device 302 to use commands under the CEC protocolto turn on peripheral video output device 304 and set peripheral videooutput device 304 to the input source associated with media streamingdevice 302) and subsequently send instructions to output electronicdevice 300 to cause output electronic device 300 to output the content.

In some embodiments, backend system 100 may determine that the state ofoutput electronic device 300 is unavailable (e.g., media streamingdevice 302 is powered off or otherwise does not respond to a queryrequesting its status or that peripheral video output device 304 is notconnected to media streaming device 304). If backend system 100determines that it output electronic device 300 is unavailable, backendsystem 100 may generate responsive text data representing an audiomessage to notify individual 2 that the content cannot be played (e.g.,“The content cannot be played because the associated television is notconnected.”) and may send the audio data to be output by voice activatedelectronic device 10.

Table 400 may also include a second category 404 that may include typesof content that may be outputted by output electronic device 300 orvoice activated electronic device 10 depending on whether outputelectronic device 300 is in the ready state. In the example shown inFIG. 4, second category 404 includes music, weather and audio books. Insome embodiments, backend system 100 may determine that spoken command 4includes a request for content from second category 404 and then mayfurther determine whether output electronic device 300 is in the readystate by querying output electronic device 300 requesting its state. Ifbackend system 100 determines that output electronic device 300 is inthe ready state based on the response from output electronic device 300,backend system 100 may send instructions to output electronic device 300to output the content from second category 404. However, if backendsystem 100 determines that output electronic device 300 is not in theready state, backend system 100 may instead send content from secondcategory 404 to voice activated electronic device 10. For example, ifthe requested content is the weather forecast and backend system 100determines that the weather forecast is a type of content in the secondcategory, backend system 100 may only send instructions to output therequested weather forecast through output electronic device 300 ifoutput electronic device 300 is in the ready state. In some embodiments,when media streaming device 302 is powered on, but peripheral videooutput device 304 is powered off, output electronic device 300 will bein an available state, but not a ready state, and backend system 100 maysend the weather forecast to voice activated electronic device 10,rather than output electronic device 300.

Finally, table 400 may include a third category 406 that may includetypes of content that may be routed primarily to voice activatedelectronic device 10, due to the nature and format of the content. Inthe example shown in FIG. 4, third category 406 includes content such asalarms and timers. Such content may be substantially audio in natureand, in particular, may be of the type that quality is less important.For example, the primary purpose of an alarm is that it be heard, atwhich time it is usually turned off. Accordingly, such content may bemore appropriately provided via voice activated electric device 10,which can be located in closer physical proximity to individual users.In those embodiments, backend system 100 may determine that spokencommand 4 includes a request for content from third category 406 andthen may send the requested content to voice activated electronic device10. Content from third category 406 should usually be sent to voiceactivated electronic device 10 even if voice activated electronic device10 is associated with output electronic device 300 and output electronicdevice 300 is in the ready state.

Although some examples of types of content in first, second and thirdcategories 402, 404, 406 are shown in FIG. 4, it will be appreciated bythose having ordinary skill in the art that additional or differenttypes of content may be included in table 400. Furthermore, the types ofcontent and their division between the categories in table 400 is onlyan example and it will be appreciated by those having ordinary skill inthe art that the types of content and their division between categoriesmay vary from the example shown in FIG. 4 without departing from thescope of the disclosed concept. Moreover, the types of content and theirdivision between categories may be set and changed by a user of voiceactivated electronic device 10. The information included in FIG. 4 maybe stored on backend system 100 in, for example, content routing module270.

In some embodiments, the state of output electronic device 300 maychange while content is being output. For example, while content isbeing output through peripheral video output device 304, individual 2may turn off peripheral video output device 304 causing the state ofoutput electronic device 300 to change from ready to available. In someembodiments, output electronic device 300 may monitor and communicateany changes in its state to backend system 100. For example, mediastreaming device 302 may use the CEC protocol to periodically monitorwhether peripheral video output device 304 has been turned off or haschanged input source to determine whether the state of output electronicdevice 300 has changed from ready to available. Media streaming device302 may then communicate the change in state to backend system 100. Insome embodiments, backend system 100 may periodically query outputelectronic device 300 requesting its state. Based on the response fromoutput electronic device 300, backend system 100 may determine whetherthe state of output electronic device 300 has changed. In someembodiments, backend system 100 may determine that the state of outputelectronic device 300 has changed from the ready state to the availableor unavailable state and may stop send instructions to output electronicdevice 300 to stop outputting the content based on the change of state.For example, the instructions may cause media streaming device 302 tostop sending content to peripheral video output device 304. In someembodiments, backend system 100 may subsequently start sending thecontent to voice activated electronic device 10 when the state of outputelectronic device 300 changes from the ready state to the available orunavailable state.

Similarly, in some embodiments, while content is being output throughvoice activated electronic device 10, the state of output electronicdevice 300 may change from the unavailable or available state to theready state. Backend system 100 may determine that that the state ofoutput electronic device 300 has changed from the unavailable oravailable state to the ready state and may start sending the content tooutput electronic device 300 instead of voice activated electronicdevice 10. In some embodiments, upon determining that the state ofoutput electronic device 300 has changed from the unavailable oravailable state to the ready state, backend system 100 may generate aprompt to inquire whether individual 2 would like to have the contentoutput through output electronic device 300 instead of voice activatedelectronic device 10. In some embodiments, the prompt may be displayedas a user interface on output electronic device 300. Individual 2 mayinteract with the user interface to indicate whether the content shouldbe output through output electronic device 300. Also, in someembodiments, the prompt may be output as audio through voice activatedelectronic device 10. Individual 2 may provide a spoken response toindicate whether the content should be output through output electronicdevice 300. Voice activated electronic device 10 may send audio datarepresenting individual's 2 response to backend system 100 and backendsystem 100 may determine the nature of individual's 2 response and routethe content accordingly (e.g., backend system 100 may send instructionsto output the content through output electronic device 300 in responseto individual 2 indicating that he/she would like to have the contentsent to output electronic device 300).

In some embodiments, while content is being output through voiceactivated electronic device 10, the state of output electronic device300 may change from the unavailable state to the available state.Backend system 100 may determine that the state of output electronicdevice 300 has changed from the unavailable state to the available stateand may generate an audio prompt to inquire whether individual 2 wouldlike to have the content output through output electronic device 300instead of voice activated electronic device 10. Backend system 100 maysend the audio prompt to voice activated electronic device 10 to beoutput as audio. Individual 2 may provide a spoken response to indicatewhether the content should be output through output electronic device300. Voice activated electronic device 10 may send audio datarepresenting individual's 2 response to backend system 100 and backendsystem 100 may determine the nature of individual's 2 response and routethe content accordingly. If the response indicates that individual 2would like to send the content to output electronic device 300, backendsystem 100 may send instructions to output electronic device 300 thatcause it to change to the ready state and output the content. Backendsystem 100 may also send instructions to voice activated electronicdevice 10 that cause it to stop outputting the content.

Furthermore, in some embodiments, individual 2 may direct content toeither voice activated electronic device 10 or output electronic device300 by specifying a target device in spoken command 4. For example,individual 2 may speak “Alexa—Play my music playlist on my TV.” to voiceactivated electronic device 10. Backend system 100 may use STT and NLUprocessing to determine that individual 2 has specified the targetdevice for the content and may send the requested content to outputelectronic device 300. For example, a type of output electronic device300 (e.g., television) may be stored in data structure 102 in contentrouting module 270. NLU module 260 may determine that a target device isspecified in command 4 and may query content routing module 270requesting information on whether voice activated electronic device 10is associated with output electronic device 300 and information on thetype of output electronic device 300. NLU module 260 may use NLUfunctionality and the information on the type of output electronicdevice 300 to determine whether the probability that individual 2 hasrequested output electronic device 300 is above a predeterminedthreshold probability. For example, if command 4 includes a request toplay the content on “my TV” and output electronic device 300 is atelevision, it is probable that output electronic device 300 is therequested device. However, if command 4 includes a request to play thecontent on “my speaker system” and output electronic device 300 is atelevision, it is less probably that output electronic device 300 is therequested device. If backend system 100 cannot determine the requestedtarget device, backend system 100 may generate an audio prompt torequest clarification from individual or to notify individual that therequested target device cannot be found. Backend system 100 may send theaudio prompt to voice activated electronic device 10 to be output asaudio to individual 2. Individual 2 may similarly request to send thecontent to voice activated electronic device 10 by specifying voiceactivated electronic device 10 as the target device. In someembodiments, backend system 100 will send the content to the explicitlyrequested target device even though the content type may be in acategory that normally should be sent to a different device.

FIG. 5 is an illustrative diagram of an example of resolving anambiguous request for content. In some embodiments of the disclosedconcept, spoken command 4 may include an ambiguous request for content.For example, individual 2 may say “Alexa—Play Footloose.” The requestcould correspond to the movie Footloose or the soundtrack for the movieFootloose. In order to resolve the ambiguity, backend system 100 maygenerate responsive audio data representing an audible message 12requesting clarification of the request for content. For example, theaudible message 12 may be “The movie or the soundtrack?” Individual 2may provide a spoken response to voice activated electronic device 10.Backend system 100 may then analyze the spoken response using STT todetermine which words were spoken, followed by NLU processing todetermine the meaning of the spoken words and therefore, which specificcontent individual 2 was referring to. Upon determining which specificcontent individual 2 was referring to, backend system 100 may route theselected content to the appropriate one of output electronic device 300or voice activated electronic device 10.

In some embodiments, backend system 100 may use other methods to resolveambiguous requests for contents. For example, if spoken command 4includes a request to play the content on a specific device, it can helpto determine which content individual 2 requested. For example, ifspoken command 4 is “Alexa—Play the Book Thief on my TV,” backend system100 system may determine that individual 2 is requesting the movie TheBook Thief rather than the book, The Book Thief. In some embodiments,backend system 100 may also use other information included in spokencommand 4 to help determine which content individual 2 requested. Forexample, if spoken command 4 is “Alexa—Read the Book Thief,” backendsystem 100 may determine from the use of the term “Read,” thatindividual 2 is requesting the book “The Book Thief” rather than themovie “The Book Thief.”

FIG. 6 is an illustrative diagram of a system that may be used to setupan association between voice activated electronic device 10 and outputelectronic device 300. In some embodiments, settings for voice activatedelectronic device 10 may be accessed via a user electronic device 500.User electronic device 500 may be, for example, a mobile phone,computer, tablet, or other type of electronic device. User electronicdevice 500 may be in communication with backend system 100 and mayinclude an application or other program that allows a user to setup theassociation between voice activated electronic device 10 and outputelectronic device 300. For example, a user may identify and/or selectoutput electronic device 300 as the device associated with voiceactivated electronic device 10. After the association between voiceactivated electronic device 10 and output electronic device 300 has beensetup via user electronic device 500, the association may be stored onbackend system 100 in, for example, data structure 102 (see, forexample, FIG. 1). In some embodiments, information on the association,such as information identifying output electronic device 300 may bestored in data structure 102 which may be stored in content routingmodule 207 (see, for example, FIG. 3). Additional metadata indicatingthat voice activated electronic device 10 is associated with anotherdevice (e.g., a flag) may be stored in, for example, user accountsmodule 268. The additional metadata stored in user accounts module 268may trigger backend system 100 to look to content routing module 270 todetermine the identity of output electronic device 300 and to determinewhether requested content should be output by output electronic device300.

User electronic device 500 may be used to change settings associatedwith how backend system 100 determines where to route content. Forexample, user electronic device 500 may be used to specify the types ofcontent that should always be played on output electronic device 300 andthe types of content that should be played on output electronic device300 if it is in the active state. It will be appreciated by those havingordinary skill in the art that various other settings associated withvoice activated electronic device 10, backend system 100 and outputelectronic device 300 may be set via user electronic device 500. In someembodiments, output electronic device 300, rather than user electronicdevice 500, may be used to associate voice activated electronic device10 with output electronic device 300.

Once output electronic device 300 has been associated with voiceactivated electronic device 10, the associated may be broken orre-established via spoken commands received by voice activatedelectronic device 10. For example, a spoken command such as “Disconnectmy TV.” may be used to end the association between voice activatedelectronic device 10 and output electronic device 300 and a spokencommand such as “Re-connect my TV.” may be used to re-establish theassociation between voice activated electronic device 10 and outputelectronic device 300.

FIG. 7 is an illustrative diagram showing linking of two exemplarydevices in accordance with various embodiments. Electronic device 702,in some embodiments, may correspond to any electronic device or system.Various types of electronic devices may include, but are not limited to,desktop computers, mobile computers (e.g., laptops, ultrabooks), mobilephones, smart phones, tablets, televisions, set top boxes, smarttelevisions, watches, bracelets, display screens, personal digitalassistants (“PDAs”), smart furniture, smart household devices, smartvehicles, smart transportation devices, and/or smart accessories. Insome embodiments, electronic device 10 may be relatively simple or basicin structure such that no mechanical input option(s) (e.g., keyboard,mouse, trackpad) or touch input(s) (e.g., touchscreen, buttons) may beprovided. In some embodiments, however, electronic device 10 may alsocorrespond to a network of devices.

Electronic device 702 may have display screen 704. Display screen 704may display content on electronic device 702. In some embodiments,electronic device 702 may have one or more processors, memory,communications circuitry, and an input/output interface. The one or moreprocessors of electronic device 702 may be similar to processor(s) 202of FIG. 3 and the same description applies. The memory of electronicdevice 702 may be similar to storage/memory 204 of FIG. 3 and the samedescription applies. The communications circuitry of electronic device702 may be similar to communications circuitry 206 of FIG. 3 and thesame description applies. The input/output interface of electronicdevice 702 may be similar to input/output interface 212 of FIG. 3 andthe same description applies. Additionally, electronic device 702 mayhave one or more microphones. The one or more microphones of electronicdevice 702 may be similar to microphone(s) 208 of FIG. 3 and the samedescription applies. Furthermore, electronic device 702 may have one ormore speakers. The one or more speakers of electronic device 702 may besimilar to speaker(s) 210 of FIG. 3 and the same description applies.

In one exemplary embodiment, an individual may want to link two or moredevices together by selecting a device that receives commands andanother device that outputs content responsive to the received commands.While only one device for each option (receiving commands and outputtingresponses) is shown, persons having ordinary skill recognize that anyamount of devices can be linked. In some embodiments, input device 706may be selected. To select input device 706, electronic device 702 maysearch for devices capable of receiving inputs. In some embodiments,electronic device 702 may search may for a suitable device via a webbrowser using HTTP. Various additional communication protocols may beused to facilitate communications between voice activated electronicdevice 10 and backend system 100 including but not limited to, Wi-Fi(e.g., 802.11 protocol), Bluetooth®, radio frequency systems (e.g., 900MHz, 1.4 GHz, and 5.6 GHz communication systems), cellular networks(e.g., GSM, AMPS, GPRS, CDMA, EV-DO, EDGE, 3GSM, DECT, IS-136/TDMA,iDen, LTE or any other suitable cellular network protocol), infrared,BitTorrent, FTP, RTP, RTSP, SSH, and/or VOIP. Once electronic device 702has located suitable input devices, electronic device 702 may list thedevices on display screen 704 for an individual to select from. In theexample shown in FIG. 7, the device selected is first device 712. Oncefirst device 712 is selected as an input device, electronic device 702may store identifiers for first device 712. First device 712, in someembodiments, may be similar to voice activated device 10 and the samedescription applies.

To select output device 708, electronic device 702 may search fordevices capable of outputting content. Similar to searching for inputdevice 706, electronic device 702 may search may for a suitable devicevia a web browser using HTTP. Various additional communication protocolsmay be used to facilitate communications between voice activatedelectronic device 10 and backend system 100 including but not limitedto, Wi-Fi (e.g., 802.11 protocol), Bluetooth®, radio frequency systems(e.g., 900 MHz, 1.4 GHz, and 5.6 GHz communication systems), cellularnetworks (e.g., GSM, AMPS, GPRS, CDMA, EV-DO, EDGE, 3GSM, DECT,IS-136/TDMA, iDen, LTE or any other suitable cellular network protocol),infrared, BitTorrent, FTP, RTP, RTSP, SSH, and/or VOIP. Once electronicdevice 702 has located suitable output devices, electronic device 702may list the devices on display screen 704 for an individual to selectfrom. The devices listed may be based on selected content options 710A.A more detailed description of content options 710A is shown below. Inthe example shown in FIG. 7, the output device selected is second device714. Once second device 714 is selected as an output device, electronicdevice 702 may store identifiers for second device 714.

An individual may also select the type of content that will be sent tooutput device 708. In some embodiments, the individual may select from adrop down menu. Content options 710A may contain a variety of options.The first option, in some embodiments, may be image files 710B. Thiscontent option, if selected, may send any image files requested by firstdevice 712 to second device 714. Image data may include any content thatincludes visual information, including, but not limited to, videos,movies, photos, presentations, or any other display that is visual. Forexample, if an individual states “Alexa, play the movie,” to firstdevice 712, the movie would be played by second device 714. The secondoption, in some embodiments, may be audio files 710C. Audio files mayinclude any type of content that contains audio data. This contentoption, if selected, may send any audio files requested by first device712 to second device 714. For example, if an individual states “Alexa,play the song,” to first device 712, the song would be played by seconddevice 714. The third option, more options 710D, may be any type ofcontent. More options 710D may be specific to a specific request. Forexample, more options 710D may be weather forecasts. In this embodiment,if an individual states “Alexa, give me the weather forecast,” to firstdevice 712, the weather forecast would be output on second device 714.As another example, more options 710D may be news updates. In thisembodiment, if an individual states “Alexa, tell me the news,” to firstdevice 712, the news would be output on second device 714. In someembodiments, multiple options may be selected. For example, image files710B and audio files 710C may be selected. In this example, if firstdevice receives 712 a request for either audio files or image files, thecontent would be sent to second device 714. While only a few types ofcontents are shown in FIG. 7, persons of ordinary skill recognize thatthis is for exemplary purposes only and any type or number of types maybe selected in content options 710A.

In some embodiments, electronic device 702 can communicate with backendsystem 100. If so, electronic device 702 may send first device 712identifiers to backend system 100. Additionally, electronic device 702may send second device 714 identifiers to the backend system.Furthermore, electronic device 702 may content options 710A identifiersto the backend system. The identifiers may be stored using user account268 of FIG. 3 and the same description applies. Backend system 100 maythen store the link between first device 712 and second device 714 suchthat when the type of content selected in content options 710A isrequested by first device 712, the requested content is sent to seconddevice 714. If no content type is selected under content options 710A byan individual, the backend system may send content requested by firstdevice 712 to second device 714 that can be outputted by second device714.

In some embodiments, there might be multiple input devices for outputdevice 708. In another embodiment, there might be multiple outputdevices for input device 706. In another embodiment, there might beprimary and secondary output devices for input device 706. In thisembodiment, requests for content to be routed from input device 706 tooutput device 708 would be routed to the primary output device. If theprimary output device is not able to receive content, the content may berouted to the secondary output device.

FIG. 8 is an illustrative flowchart of a process 1000 sending content toan associated device in accordance with various embodiments. Process1000 may be implemented in, for example, backend system 100 and the samedescription applies herein. In some embodiments, process 1000 may beginat step 1002. At step 1002, backend system 100 may receive first audiodata from a first electronic device. The first electronic device ofprocess 1000, may, in some embodiments, be voice activated device 10 ofFIGS. 1-3 and 5-6 and the same descriptions apply. The first audio datamay represent spoken command 4 from individual 2 and may include arequest for content such as, for example, a request for the weatherforecast. For example, if individual 2, stated “Alexa, what is theweather forecast,” the voice activated electronic device may record thestated phrase and send the audio data to the backend system. The firstaudio data may be received by the voice activated electronic deviceusing one or more of the microphones on the voice activated electronicdevice. The one or more microphones on the voice activated device may besimilar to microphone(s) 208 of FIG. 3 and the same description applies.

At step 1004, backend system 100 may determine that there is a useraccount associated with the first electronic device. In someembodiments, the backend system may receive an identifier associatedwith the voice activated electronic device. This data may come in theform of a customer identifier, product number, IP address, GPS location,or any other suitable method of identifying the voice activatedelectronic device. The backend system may then search for, and identifya user account associated with the identifier. The user account may beany suitable number or identifier that can identify a user associatedwith the voice activated electronic device.

In some embodiments, once the backend system has determined a first useraccount associated with the first electronic device, the backend systemmay find a stored association between two electronic devices. In someembodiments, the backend system may find that the first electronicdevice is an input device in the stored association between twoelectronic devices. The response to the received first audio data may berouted based on a stored association. A further description of routingcontent based on a stored association is in FIG. 9A below.

At step 1006, the backend system may generate first text datarepresenting the first audio data received from the voice activatedelectronic device. The text data may be generated by executing STTfunctionality on the received first audio data. The STT functionalitymay be used to determine the individual words within the received firstaudio data. The STT functionality of process 1000 may be accomplished byusing Automatic Speech Recognition 258 shown in FIG. 3. The samedisclosure of FIG. 3 applies here. More particularly, step 1006 may beaccomplished by using Speech-To-Text 266 within Automatic SpeechRecognition 258 and the same disclosure applies. Continuing the example,once the backend system received audio data stating “Alexa, what is theweather forecast,” Automatic Speech Recognition 258 would execute STTfunctionality on the audio data. This would create text datarepresenting “Alexa, what is the weather forecast.”

At step 1008, backend system 100 may determine the intent of the firsttext data. After the back-end system has generated the first text datarepresenting the first audio data, the text data would be sent to NLUfor processing. The NLU receives the first text data in order todetermine the intent of the first text data. The NLU described hereinmay be accomplished by using Natural Language Understanding 260 of FIG.3. The same disclosure for FIG. 3 applies herein. Continuing theexample, the NLU receives text data representing the audio data stating“Alexa, what is the weather forecast.” The NLU may recognize that“Alexa” is the wakeword, and therefore not relevant to determining theintent of the received audio data. The NLU may then break apart andanalyze the phrase or utterance “what is the weather forecast.” First,the NLU may analyze the verb in the utterance, “what.” This would allowthe NLU to better understand the intent of the utterance. Next, the NLUmay break up the remaining phrase “is the weather forecast,” into “isthe” and “weather forecast,” This also allows the NLU to betterunderstand the intent of the utterance. With the phrase broken up andanalyzed, the NLU may then search the backend system for a list ofpossible requests, assigning each a confidence score. A confidencescore, as used herein, may be any identifier that may be assigned,allowing a system to rank possible matches of data. The confidence scoremay then be compared to a predetermined threshold in order to determinewhether a possible intent is a match. Confidence scores andpredetermined thresholds are explained in more detail below in thedescription of FIG. 8. In step 1008, the NLU may determine that theintent of the first text data is to find the weather forecast. Because alocation is not stated within the first audio data, the NLU may alsodetermine that the weather forecast should be within the geographic areaof the voice activated electronic device. The geographic area of thevoice activated electronic device may come from data sent by the voiceactivated electronic device.

If the NLU cannot find a request within the backend system's databasethat meets or exceeds a predetermined threshold, the backend system maygenerate apologetic text data. The backend system may then receive audiodata representing the apologetic text data by executing STTfunctionality on the apologetic text data. The backend system may sendthe audio data to the voice activated electronic device. The voiceactivated electronic device would then play the audio data on one ormore of its speakers. For example, if the NLU could not find a suitablematch to the request, the voice activated device may say, “I am sorry, Idid not understand the request.”

Alternatively, if the NLU finds more than one suitable match, thebackend system may generate a confirmation. The confirmation may helpthe NLU to make a decision between more than one suitable match. Thissituation is described in more detail below in the description of FIGS.8A, 8B, and 8C.

At step 1010, the backend system determines a second electronic deviceis also associated with the user account. After identifying a useraccount associated with the identifier, the backend system may thensearch for any additional devices associated with the user account. Thedevice may be any device capable of communicating with a cloud-basedbackend system. The device can be, but is not limited to a television, acomputer, a laptop, a personal digital assistant (PDA), and any devicethat may be connected to the internet or any device that may beconnected to another device via a Blue Tooth connection. While somedevices have been listed, persons having ordinary skill in the artrecognize that any device that can be connected to another device can beused. Furthermore, the second electronic device associated with the useraccount in process 1000 may be output electronic device 300 of FIGS. 1-3and 5-6. The disclosure of output electronic device 300 applies equallyto the device associated with the voice activated electronic deviceherein.

At step 1012, the backend system determines that the response to thefirst audio data will be audio and visual. Continuing the example, whenthe NLU determines that the intent of the first text data is todetermine a weather forecast, the backend system may access a weathercategory server. The weather category server may be similar to, orwithin, Category Server/Skills 262 of FIG. 3 and the same descriptionsapplies herein. The weather category server may have informationrelating to the weather of the location of the voice activatedelectronic device. Within the memory of the weather category server,there might be different categories of data. The different categories ofdata described herein might be similar to the categories shown in FIG. 4and the same descriptions apply. The memory of the weather categoryserver might have text data representing responses to requests forweather. Additionally, the weather category memory may have video dataresponsive to requests for weather. If the weather category memory findsvideo data responsive to the request for weather, the backend system maycheck to see if the associated device is capable of displaying videodata. Because the backend system has already determined that a device isassociated with the electronic device, the backend system may look forboth audio and video data responsive to the first audio data from thevoice activated electronic device. For example, audio data responsive tothe request for a weather forecast might contain a statement having thehigh and low temperatures the day along with other various weatherconditions. The visual data may be a five-day weather forecast that canbe displayed on a screen of an associated device.

At step 1014, the backend system determines that a response is to besent to the first electronic device. Once responsive audio data isfound, the backend system determines that an answer to the first audiodata is to be sent to the first electronic device. In some embodiments,this determination is so the backend system is ready to send audio datato the first electronic device. Continuing the example, the backendsystem now determines that a response to the request for a weatherforecast will be sent to the first electronic device.

At step 1016, the backend system determines that a response is to besent to the second electronic device. If the backend system determinesthat the second electronic device can display visual data, in someembodiments, at step 1016, the backend system determines that both anaudio response and a video response will be sent to the secondelectronic device. In some embodiments, because a visual response isgoing to be played on the second electronic device, the audio responsebeing sent to the voice activated electronic device may simply be asignal that a visual response will be displayed on the second electronicdevice. Continuing the example, the backend system now determines that aresponse to the request for a weather forecast will be shown on theassociated device. Furthermore, the response from the voice activateddevice may state “Your weather forecast is being displayed on yourtelevision.”

At step 1018, the backend system receives second text data representinga first audio response. In some embodiments, the text data received bythe backend system will come from a category server or skills server.The category server or skills server may be the same as, or withinCategory Servers/Skills 262 of FIG. 3 and the same description applies.In some embodiments, the second text data may be an entire response tothe first audio data received from the voice activated electronicdevice. For example, in response to a request for news, the text datamay contain the news for the day. If there is a visual data and a secondelectronic device capable of displaying the visual data, in someembodiments the second text may be an indication of where the responsewill be played. For example, in response to a news request, the textdata may indicate that the response will be shown on a television.Continuing the weather forecast example, the weather category serverwill send text data representing the response to the backend-system. Thetext data may have text indicating the weather forecast will be playedon the television.

At step 1020, the backend system generates second audio datarepresenting the second text data. Once the text data has been receivedfrom a category server or a skills server, that text data is convertedinto audio data. The data is converted into audio data by executing TTSfunctionality on the text data. The TTS functionality may be similar toText-To-Speech 264 of FIG. 3, and the same description applies.Continuing the weather forecast example, if the text data received bythe weather category server contains a full audio response, the audiodata may state “The weather forecast in Seattle has a high of 72 degreesand a low of 55 degrees with a chance of showers.” If the text data ismerely an indication that the visual data will be played on the secondelectronic device, the audio data may state “The weather forecast inSeattle is on your television.”

At step 1022, the backend system sends the second audio data to thefirst electronic device. The second audio data, created executing TTSfunctionality on the second text data, is transmitted to the firstelectronic device. Once the second audio data is sent to the first, thesecond audio data is output by one or more of the speakers on the firstelectronic device. The one or more speakers is similar to speaker(s) 210of FIG. 3 and the same description applies. Continuing the weatherforecast example, if the audio data contains a full audio response, thefirst electronic device may play “The weather forecast in Seattle has ahigh of 72 degrees and a low of 55 degrees with a chance of showers.” Ifaudio data is merely an indication that the visual data will be playedon the second electronic device, the first electronic device may play“The weather forecast in Seattle is on your television.”

At step 1024, the backend system receives third text data representing asecond audio response. In some embodiments, the third text data receivedby the backend system will come from a category server or skills server.The category server or skills server may be the same as, or withinCategory Servers/Skills 262 of FIG. 3 and the same description applies.In some embodiments, the third text data may be an entire response tothe first audio data received from the first electronic device. Forexample, in response to a request for a commute, the text data maycontain the traffic report. If there is a visual data and the secondelectronic device is capable of outputting visual data, in someembodiments the third text may be an indication of the response thatwill be shown on the second electronic device. For example, in responseto a news request, the text data may indicate that the response will beshown on a television. Continuing the weather forecast example, as withthe second text data, the backend system will receive third text datarepresenting the response to the first audio data from the weathercategory server. The third text data may have text indicating theweather forecast is being shown on the television.

At step 1026, the backend system receives third audio data representingthe third text data. Once the third text data has been received from acategory server or a skills server, the third text data is convertedinto audio data. The data is converted into audio data by executing TTSfunctionality on the third text data. The TTS functionality may besimilar to Text-To-Speech 264 of FIG. 3, and the same descriptionapplies. Continuing the weather forecast example, if the third text datareceived by the weather category server contains a full audio response,the audio data may state “The weather forecast in Seattle has a high of72 degrees and a low of 55 degrees with a chance of showers.” If thethird text data is merely an indication that the visual data will beplayed on the second electronic device, the audio data may state “Hereis the weather forecast in Seattle.”

At step 1028, the backend system receives image data representing avideo response. Image data, as described herein, may be any visualinformation, including, but not limited to, movies, videos, photos andpresentations. Once the backend system determines that the secondelectronic device is capable of displaying video content, the backendsystem will look to send visual data responsive to the first audio datafrom category servers or skill servers to the second electronic device.The category server or skills server may be the same as, or withinCategory Servers/Skills 262 of FIG. 3 and the same description applies.The video content may be part of a category of data within a categoryserver or skill server. This category may be similar to Only Play onOutput Device 402 of FIG. 4 and the same description applies. Outputdevice, in some embodiments, may refer to a device capable of outputtingvideo data such as the associated device of process 1000 or outputelectronic device 300 of FIG. 3. Second electronic device of process1000 may be similar to output electronic device 300 of FIG. 3 and thesame description applies. Continuing the weather forecast example, thebackend system may receive visual data of a weather forecast.

At step 1030, the backend system sends third audio data to the secondelectronic device. The third audio data, created executing TTSfunctionality on the third text data, is sent to the associated device.Once the third audio data is sent to the second electronic device, thethird audio data is output by one or more of the speakers on the secondelectronic device. The one or more speakers are similar to speakers 314of FIG. 3 and the same description applies. Continuing the weatherforecast example, if the audio data contains a full audio response, thesecond electronic device may play “The weather forecast in Seattle has ahigh of 72 degrees and a low of 55 degrees with a chance of showers.” Ifaudio data is merely an indication that the visual data will be playedon the second electronic device, the one or more speakers of the secondelectronic device may play “Here is the weather forecast in Seattle.”

At step 1032, the backend system sends video data to the secondelectronic device. The video data, received from a category server or askills server, is transmitted to the second electronic device. The videodata may then be played or shown by the second electronic device on adisplay screen of the associated device. The display screen of thesecond electronic device may be similar to display 312 of FIG. 3 and thesame description applies.

FIG. 9A is an illustrative flowchart of process 1100 for routing contentbased on the type of content in accordance with various embodiments.Process 1100, as with process 1000, may be implemented in, for example,backend system 100 and the same description applies herein. In someembodiments, process 1100 may begin at step 1102. At step 1102, backendsystem 100 may receive first audio data from a voice activatedelectronic device. Step 1102 may be similar to step 1002 of process 1000and the same description applies. The voice activated electronic deviceof process 1100, may, in some embodiments, be voice activated device 10of FIGS. 1-3 and 5-6 and the same descriptions apply. The first audiodata may represent an utterance spoken by an individual and may includea request. For example, if an individual stated “Alexa, play Footloose,”the voice activated electronic device may record the stated phrase andsend the audio data to the backend system. The first audio data may bereceived by the voice activated electronic device using one or more ofthe microphones on the voice activated electronic device. The one ormore microphones on the voice activated device may be similar tomicrophone(s) 208 of FIG. 3 and the same description applies.

At step 1104, backend system 100 may determine that there is a useraccount associated with the first electronic device. Step 1104, in someembodiments, may be substantially similar to step 1004 of process 1000and the same description applies. In some embodiments, the backendsystem may receive an identifier associated with the voice activatedelectronic device. The backend system may then search for, and identifya user account associated with the identifier. The user account may beany suitable number or identifier that can identify a user associatedwith the voice activated electronic device.

At step 1106, the backend system may determine a second electronicdevice is also associated with the user account. After a user accountassociated with the identifier is identified, the backend system maythen search for any additional devices associated with the user account.In some embodiments, the backend system may find that a secondelectronic device is also associated with the user account. The secondelectronic device may be similar to the second electronic device ofprocess 1000 and the same description applies. Additionally, the secondelectronic device associated with the user account described in process1100 may be output electronic device 300 of FIGS. 1-3 and 5-6. Thedisclosure of output electronic device 300 applies equally to the deviceassociated with the voice activated electronic device in process 1100.For example, the second electronic device also associated with the useraccount may be a television.

At step 1108, the backend system may generate first text datarepresenting the first audio data received from the voice activatedelectronic device. Step 1106 may be similar to step 1006 of process 1000and the same description applies. The text data may be generated byexecuting STT functionality on the received first audio data. The STTfunctionality of process 1100 may be accomplished by using AutomaticSpeech Recognition 258 shown in FIG. 3. The disclosure of AutomaticSpeech Recognition 258 of FIG. 3 and Speech-To-Text 266 of FIG. 3applies here. Continuing the example, once the backend system receivedaudio data stating “Alexa, play Footloose,” Automatic Speech Recognition258 may execute STT functionality on the audio data. This would createtext data representing the received audio.

At step 1110, the backend system receives a first confidence score froma first domain. The backend system at step 1110 may use NLUfunctionality in a similar manner as step 1008 of process 1000 and thesame description applies. The NLU described in process 1100 may besimilar to Natural Language Understanding 260 of FIG. 3 and the samedescription applies. A first domain may refer to any server or serverslocated within or connected to the backend system. A domain may besimilar to or within Category Servers/Skills 262 of FIG. 3 and the samedescription applies. Similarly to step 1008 of process 1000, the NLU maybreak up the phrase “Alexa, play Footloose.” The NLU may recognize thewakeword and focus on the verb and noun of the utterance “Alexa, playFootloose.” The verb in the utterance would be “play.” Play can referto, among other types of content, a song and a movie. While only songand movie are disclosed herein, persons having ordinary skill in the artrecognize that any content may be used. While play may not have narroweddown correct responses, the NLU will look to the noun to see if thepossibilities may be narrowed down. The NLU may analyze “Footloose” bysearching category servers or skill servers to determine what kind ofcontent “Footloose” may be related to. A song category server may send aconfidence score to the NLU indicating that that there is a highlikelihood that the first audio was requesting the song footloose to beplayed. The confidence score assigned may be a function of how likely aresponse from a domain is the correct response. As the NLU searches formatches, it assigns values to possible responses.

Because the NLU may determine that there is a high likelihood that theutterance “play Footloose” refers to playing the song Footloose on thefirst electronic device, the confidence score referring to the songFootloose may exceed a predetermined threshold. In order to determinewhich response is correct, a predetermined threshold may be set. Thepredetermined threshold may ensure that incorrect responses toutterances are not sent back to the voice activated electronic device.Additionally, a predetermined threshold may help ensure that multipleirrelevant responses are not selected. This may help get faster, moreaccurate responses to utterances received by the first electronicdevice.

At step 1112, the backend system receives a second confidence score froma second domain. The backend system at step 1112 may use NLUfunctionality in a similar manner as step 1008 of process 1000 and thesame description applies. A second domain may refer to any server orservers located within or connected to the backend system. The seconddomain may be substantially similar to the first domain of step 1110,and the same description applies. The backend system may receive asecond intent has a confidence score greater than the predeterminedthreshold. Continuing the Footloose example, the NLU may also receive aconfidence score from a domain indicating the first audio may haverequested a video response. The NLU may only be searching for video dataif the backend system has confirmed that the second electronic device iscapable of outputting video data. If the backend system determines thatthe second electronic device is capable of outputting video data, theNLU may then receive confidence scores from category servers or skillservers for both audio content and video content. Because “playFootloose” may also be referring to playing Footloose the movie, the NLUmay receive a confidence score exceeding a predetermined thresholdindicating that there is a high likelihood that the utterance refers toplaying the movie Footloose on the associated device. The NLU may alsodetermine that a trailer for the movie Footloose and other responsesmight have a confidence score greater than a predetermined threshold.However, for simplicity purposes, only two different types of intentsare shown in this example. Because in this embodiment the NLU thinksthere is a high likelihood the utterance is requesting the songFootloose and the movie Footloose, the NLU determine that moreinformation is required to accurately respond to the first audio data.

At step 1114, the backend system receives query text data. Because twoconfidence scores have been received indicating that either response maybe correct, the backend system may determine that more information isnecessary. If the backend system determines more information isnecessary, the backend system may generate query text. This query textcan represent a question, asking which response is correct. For example,the query text can represent a question asking whether “play Footloose”refers to Footloose the song or Footloose the movie.

At step 1116, the backend system generates query audio data representingthe query text data. Once the query text data has been received by thebackend system, the query text data is converted into audio data. Thequery text data is converted into audio data by executing TTSfunctionality on the query text data. The TTS functionality may besimilar to Text-To-Speech 264 of FIG. 3, and the same descriptionapplies. For example, the query audio data may state, “Did you meanFootloose the song or Footloose the movie?”

At step 1118, the backend system generates listening instructions.Before sending the query, the backend system may generate listeninginstructions for the first electronic device. The listening instructionsmay direct the first electronic device to record a response to the queryand send that response to the backend system. In some embodiments, thelistening instructions direct the first electronic device to recordwithout waiting for a wakeword.

At step 1120, the backend system sends the query audio data to the firstelectronic device. The query audio data, created executing TTSfunctionality on the query text data, may be transmitted to the firstelectronic device. Once the query audio data is sent to the firstelectronic device, the query audio data is output by one or more of thespeakers on the first electronic device. The one or more speakers issimilar to speaker(s) 210 of FIG. 3 and the same description applies.For example, the first electronic device may play, “Did you meanFootloose the song or Footloose the movie?”

At step 1122, the backend system sends the listening instructions to thefirst electronic device. After sending the query, the backend system maysend the listening instructions to the first electronic device. Thelistening instructions may direct the first electronic device to recordthe response to the query and send audio data representing the responseto the backend system.

At step 1124, the backend system receives second audio data from thefirst electronic device. In some embodiments, the first electronicdevice may receive second audio data representing a response to thequery audio data. For example, the second audio may be “the movie.” Asanother example, the second audio may be “the song.”

At step 1126, the backend system generates second text data representingthe second audio data. Once the second audio data is received the secondaudio data may then be converted into text data by executing STTfunctionality on the second audio data. This may be similar to step 1006of process 1000 and step 1106 of process 1100, the same descriptionsapply. The STT functionality may be accomplished by using AutomaticSpeech Recognition 258 shown in FIG. 3. The disclosure of AutomaticSpeech Recognition 258 of FIG. 3 and Speech-To-Text 266 of FIG. 3applies here. Continuing the example, once the backend system receivedaudio data stating either “the movie,” or “the song,” Automatic SpeechRecognition 258 may execute STT functionality on the audio data. Thiswould create text data representing the received audio.

At step 1128, the backend system determines an intent of the second textdata. Once the second text data is generated by the backend system, thesecond text data may then be analyzed by the NLU. The NLU described maybe similar to Natural Language Understanding 260 of FIG. 3 and the samedescription applies. In this example, the NLU may just be looking for anoun. Because the NLU has already determined the verb is play, theconfusion is as to whether play is referring to the movie Footloose orthe song Footloose. Therefore, the NLU may only analyze a noun from thesecond text data representing the second audio data. At step 1130, theNLU determines whether audio data or video data is to be played. The NLUmay determine that the second audio data requested the movie Footloose.This situation is continued in FIG. 9B. The NLU may also determine thatthe second audio data requested the song Footloose. This situation iscontinued in FIG. 9C. Furthermore, the NLU might determine that thesecond audio data was either unresponsive to the query or a negativeresponse. In this situation, the NLU may signal to the backend systemthat the process should stop entirely.

FIG. 9B is an illustrative flowchart continuing the process in FIG. 9Awhere the content is routed to an associated device based on the contentin accordance with various embodiments. At step 1132B, the backendsystem determines the second electronic device will output the videocontent. If the NLU determines that the intent of the second audio datais to play video data, the NLU may determine the target device for thevideo data is the second electronic device. In some embodiments, thismay occur because the backend system determines that the secondelectronic device is capable of outputting video data. In someembodiments, the backend system might base this determination on whetherthe first electronic device can output video data. In some embodiments,the NLU may determine that the target device is the second electronicdevice because the first electronic device cannot output video data andthe second electronic device can output video data. The capabilities ofthe first electronic device and the second electronic device may bestored on the backend system. Additionally, the capabilities may bedetermined by generating and sending a request for capabilityinformation to the first and/or second electronic devices. Theelectronic devices may send responses to the requests for informationindicating what type of data the electronic devices can output. In someembodiments, the backend system may send test content to the first andsecond electronic devices. In some embodiments, the test content may bespecifically for determining the capabilities of the first and secondelectronic devices and may not be output by the first and secondelectronic devices. For example, if the second electronic device is atelevision, the requests for information or test content may indicatethat the second electronic device can output video data. If the firstelectronic device is voice activated device 10 of FIG. 1, the responseto requests for information or test content may indicate that the firstelectronic device cannot output video data. Furthermore, the NLU maydetermine the target device if the second audio data indicates thetarget device. For example, the second audio data may represent aresponse stating “play the movie on my television.”

At step 1134B, the backend system determines that the user account iscapable of accessing the video content. Once the backend systemdetermines the second electronic device is going to play the videocontent, the backend system may search for the requested video contentin a category that is accessible by the user account. The user accountmay be associated with an account that has access to a plurality ofmovies and songs. If the user account has access to a plurality ofmovies, the user account will look for the requested video contentwithin accessible movies. In some embodiments, the user account willhave access to the requested video content. In some embodiments, theuser account will not have access to the requested movie. If the useraccount does not have access to the requested content, the backendsystem may search for a preview of the requested content. Furthermore,if the user account does not have access to the requested content, thebackend system may receive a notification message stating that thecontent is unavailable. This notification message may then be convertedto audio data by executing TTS functionality on the notificationmessage. The audio data may then be sent to the first electronic deviceor the second electronic device to be output on one or more speakers onthe first electronic device or second electronic device.

At step 1136B, the backend system generates a URL that allows the secondelectronic device to stream the video content. Once the backend systemdetermines that the user account has access to the video content, thebackend system may generate a URL. This URL may allow the secondelectronic device to stream the video content requested by the firstaudio data and confirmed by the second audio data. In some embodiments,once the backend system generates the URL, the backend system maygenerate text representing a confirmation message. The confirmationmessage may signal that the first electronic device understood thesecond audio data. This text would then be converted into audio byexecuting TTS functionality. The confirmation message may then be sentto the first electronic device. The first electronic device may thenoutput the confirmation message using one or more speakers. For example,the first electronic device may state, “Ok.”

At step 1138B, the backend system sends the URL to the second electronicdevice. The URL, generated by the backend system, may then betransmitted from the backend system to the second electronic device. Thevideo data may then be played by speakers on the second electronicdevice and shown by the second electronic device on a display screen ofthe second electronic device. The speakers of the second electronicdevice may be similar to speakers 314 of FIG. 3 and the same descriptionapplies. The display screen of the second electronic device may besimilar to display 312 of FIG. 3 and the same description applies. Insome embodiments, the backend system may generate text representing aconfirmation message. This text would then be converted into audio byexecuting TTS functionality. The confirmation message might be sent tothe first electronic device. The first electronic device may then outputthe confirmation message using one or more speakers. For example, thefirst electronic device may state, “Your movie is starting on yourtelevision.”

FIG. 9C is an illustrative flowchart continuing the process in FIG. 9Awhere the content is routed to an electronic device based on the contentin accordance with various embodiments. At step 1132C, the backendsystem determines the first electronic device will output the audiocontent. If the NLU determines that the intent of the second audio datais to play audio data, the NLU may determine the target device for theaudio data is the first electronic device. This determination may happenin a similar manner to step 1132B of FIG. 9B and the same descriptionapplies. In some embodiments, both the first electronic device and thesecond electronic device may be capable of outputting audio data. Inthis scenario, the backend system may determine that the firstelectronic device is the target device because it is the default devicefor playing audio data. Furthermore, the backend system may want moreinformation to make the determination between devices. This informationmay be found in a similar manner to steps 1114 through 1128 of process1100. In some embodiments, the NLU may determine the target device ifthe second audio data indicates the target device.

At step 1134C, the backend system determines that the user account iscapable of accessing the audio content. Once the backend systemdetermines the first electronic device is going to play the song, thebackend system may search for the requested audio content in a categorythat is accessible by the user account. The user account may beassociated with an account that has access to a plurality of movies andsongs. If the user account has access to a plurality of songs, the useraccount will look for the requested audio content within accessiblesongs. In some embodiments, the user account will have access to therequested song. In some embodiments, the user account will not haveaccess to the requested song. If the user account does not have accessto the requested content, the backend system may search for a preview ofthe requested content. Furthermore, if the user account does not haveaccess to the requested content, the backend system may receive anotification message stating that the content is unavailable. Thisnotification message may then be converted to audio data by executingTTS functionality on the notification message. The audio data may thenbe sent to the first electronic device or the second electronic deviceto be output on one or more speakers on the first electronic device orsecond electronic device.

At step 1136C, the backend system generates a URL that allows the firstelectronic device to stream the audio content. Once the backend systemdetermines that the user account has access to the audio content, thebackend system may generate a URL. This URL may allow the firstelectronic device to stream the audio content requested by the firstaudio data and confirmed by the second audio data. In some embodiments,once the backend system generates the URL, the backend system maygenerate text representing a confirmation message. The confirmationmessage may signal that the first electronic device understood thesecond audio data. This text would then be converted into audio byexecuting TTS functionality. The confirmation message may then be sentto the first electronic device. The first electronic device may thenoutput the confirmation message using one or more speakers. For example,the first electronic device may state, “Ok.”

At step 1138C, the backend system sends the URL to the first electronicdevice. The URL, generated by the backend system, may then betransmitted from the backend system to the first electronic device. Theaudio data may then be played or streamed by the first electronic deviceby one or more microphones on the voice activated electronic device. Theone or more microphones on the first electronic device may be similar tomicrophone(s) 208 of FIG. 3 and the same description applies. In someembodiments, the backend system may generate text representing aconfirmation message. This text would then be converted into audio byexecuting TTS functionality. The confirmation message might be sent tothe first electronic device. The first electronic device may then outputthe confirmation message using one or more speakers. For example, thevoice activated electronic device may state, “Playing song Footloose.”

FIG. 10 is an illustrative flowchart of process 1200 for receiving arequest to change the output device in accordance with variousembodiments. Process 1200, as with process 1100, may be implemented in,for example, backend system 100 and the same description applies herein.In some embodiments, process 1200 may begin at step 1202. At step 1202,backend system 100 may receive first audio data from a first electronicdevice. Step 1202 may be similar to step 1002 of process 1000 and thesame description applies. The first electronic device of process 1200,may, in some embodiments, be voice activated device 10 of FIGS. 1-3 and5-6 and the same descriptions apply. The first audio data may representan utterance spoken by an individual and may include a request. Forexample, if an individual stated “Alexa, play Content,” the voiceactivated electronic device may record the stated phrase and send theaudio data to the backend system. The first audio data may be receivedby the voice activated electronic device using one or more of themicrophones on the voice activated electronic device. The one or moremicrophones on the voice activated device may be similar tomicrophone(s) 208 of FIG. 3 and the same description applies.

At step 1204, backend system 100 determines that there is a user accountassociated with the first electronic device. Step 1204 may be similar tostep 1004 of process 1000 and the same description applies. In someembodiments, as in step 1004 of process 1000, the backend system mayreceive an identifier associated with the first electronic device. Oncean identifier is received, the backend system may then identify a useraccount associated with the identifier.

At step 1206, the backend system generates first text data representingfirst audio data. Step 1206 may be similar to step 1006 of process 1000and the same description applies. The text data may be generated byexecuting STT functionality on the received first audio data. The STTfunctionality of process 1200 may be accomplished by using AutomaticSpeech Recognition 258 shown in FIG. 3. The disclosure of AutomaticSpeech Recognition 258 of FIG. 3 and Speech-To-Text 266 of FIG. 3applies here. Continuing the example, once the backend system receivedaudio data stating “Alexa, play Song,” Automatic Speech Recognition 258may execute STT functionality on the audio data. This would create textdata representing the received audio.

At step 1208, backend system 100 determines the intent of the first textdata. Similarly to step 1008, after the back-end system has generatedthe first text data representing the first audio data, the text datawould be sent to NLU for processing. The NLU processing in step 1208 maybe similar to the NLU processing of step 1008 of process 1000 and thesame description applies. The NLU receives the first text data todetermine the intent of the first text data. The NLU described hereinmay be accomplished by using Natural Language Understanding 260 of FIG.3. The same disclosure for FIG. 3 applies herein. Continuing theexample, the NLU receives text data representing the audio data stating“Alexa, play Content.” After recognizing the wakeword, the NLU may breakapart and analyze the utterance “play Content.” Allowing the NLU tobetter understand the intent, the NLU will break off and analyze theverb “play.” As with process 1100, play can refer to many types ofcontent such as songs or movies. In this embodiment, the noun isdeterminative because it is “Content.” The word content as used in thisembodiment refers to a specific content that the NLU would understand.However, persons of ordinary skill in the art understand that if theterm “Content” referred to a title that can be two different songs, aprocess similar to process 1100 could be used to narrow down thechoices. Next, the NLU may then search the backend system for a list ofpossible requests, assigning each a confidence score. Confidence scoresand predetermined thresholds are explained in more detail above in thedescription of FIG. 8.

At step 1210, the backend system receives content responsive to thefirst audio data. The content may be anything that can be played on thefirst electronic device. If the NLU determines that the first audio datasignaled “Content” should be played, the backend system may receivecontent from a specific content category. The content category may besimilar or within Category Servers/Skills 262 of FIG. 3 and the samedescription applies. If the backend system is not sure of whether itretrieved the correct content, the backend system may generate text datarepresenting a confirmation message. This text data may be convertedinto audio data using TTS functionality. Once the audio data is receivedby the backend system, the backend system may send the audio data to thefirst electronic device such that the audio message is played by one ormore speakers on the voice activated electronic device. This message,for example, could be “Did you mean Content?” Once this confirmationmessage is sent, the content electronic device may receive responsiveaudio data. This audio data may be sent to the backend system where itwill be converted to text data using STT functionality. The text datawould then be analyzed by the NLU to determine whether the backendsystem had the correct content. If the NLU determines the responseindicates that the backend system does not have the correct content, thebackend system may stop the process.

At step 1212, the backend system sends the content to the firstelectronic device. Continuing the example, the content data, receivedfrom a category server or a skills server, is transmitted to the firstelectronic device. The content may then be played by the firstelectronic device by one or more microphones on the first electronicdevice. The one or more microphones on the first electronic device maybe similar to microphone(s) 208 of FIG. 3 and the same descriptionapplies. In some embodiments, the backend system may generate textrepresenting a confirmation message. This text would then be convertedinto audio by executing TTS functionality. The confirmation messagemight be sent to the first electronic device. The first electronicdevice may then output the confirmation message using one or morespeakers. For example, the first electronic device may state, “PlayingContent.”

At step 1214, the backend system receives second audio data from thefirst electronic device. Step 1214 may be similar to step 1002 ofprocess 1000 and the same description applies. The second audio data mayrepresent an utterance spoken by an individual and may include arequest. For example, if an individual stated “Alexa, play Content on mytelevision,” the first electronic device may record the stated phraseand send the audio data to the backend system. The second audio data maybe recorded by the first electronic device using one or more of themicrophones on the first electronic device.

At step 1216, the backend system generates second text data representingthe second audio data. Step 1216 may be similar to step 1206 and to step1006 of process 1000, the same descriptions apply. The second text datamay be received by executing STT functionality on the received secondaudio data. The STT functionality of process 1200 may be accomplished byusing Automatic Speech Recognition 258 shown in FIG. 3. The disclosureof Automatic Speech Recognition 258 of FIG. 3 and Speech-To-Text 266 ofFIG. 3 applies here. Continuing the example, once the backend systemreceived audio data stating “Alexa, play Song,” Automatic SpeechRecognition 258 may execute STT

At step 1218, the backend system determines a second electronic deviceis also associated with the user account. After a user accountassociated with the identifier is identified, the backend system maythen search for any additional devices associated with the user account.The associated device may be similar to the associated device of process1000 and the same description applies. Additionally, the secondelectronic device with the user account described in process 1200 may beoutput electronic device 300 of FIGS. 1-3 and 5-6. The disclosure ofoutput electronic device 300 applies equally to the second electronicdevice in process 1200.

At step 1220, the backend system determines that the intent of thesecond text data is requesting content on the second electronic device.The NLU may analyze the second text data representing the second audiodata and determine a target device is in the second text data. Thetarget device, in some embodiments, may be the second electronic device.The determination of a target device may be similar to steps 1132B and1132C and the same description applies.

At step 1222, the backend system determines that the second content andthe first content are the same. Similar to step 1008, after the back-endsystem has generated the second text data representing the second audiodata, the text data would be sent to NLU for processing. The NLUprocessing in step 1218 may be similar to the NLU processing from bothstep 1208 and step 1008 of process 1000, the same descriptions apply.The NLU receives the first text data to determine the intent of thefirst text data. The NLU, going through a similar process as step 1208,may break up and analyze the verb, noun of the second text data. The NLUmay then search the backend system for a list of possible requests,assigning each a confidence score. Confidence scores and predeterminedthresholds are explained in more detail above in the description of FIG.8. The NLU may then compare the first requested content and the secondrequested content to determine whether there is a complete match. Thismay be accomplished by comparing the analyzed second text to theanalyzed first text and creating a confidence score. If the confidencescore exceeds a predetermined threshold, then the backend system maydetermine that the contents are the same. For example, the NLU maydetermine that the second text data's mention of “Content” is the samecontent as mentioned in the first text data. In some embodiments, thebackend system may determine confirmation is necessary. If that is thecase, the backend system may generate confirmation text. Thisconfirmation text can represent a question, asking if the song should betransferred to the second electronic device. For example, theconfirmation text can represent a question asking “Would you like toplay Content on your television?” This confirmation text data would thenbe converted into confirmation audio data by executing TTS functionalityon the confirmation text data. Once received by the backend system, theconfirmation audio may then be sent to the first electronic device suchthat the confirmation audio is played by one or more speakers on thefirst electronic device. For example, the first electronic device maystate “Would you like to play Content on your television?”

The first electronic device may then receive responsive audio to theconfirmation audio. The responsive audio may then be transmitted to thebackend system. As in step 1206, the responsive audio would then beconverted to text by executing STT functionality on the responsiveaudio. Once the backend system receives the text representing theresponsive audio, the text would then be sent to the NLU for analysis.The NLU would determine whether the response is a positive or negativeresponse. If the response is positive, the process would continue withstep 1224 below. A positive response, for example, may be “Yes.” If theresponse is a negative response the process may stop and Content mayplay on the first electronic device. A negative response, for example,may be “No.”

At step 1224, the backend system determines generates stop instructions.The stop instructions may be for the purposes of stopping the contentbeing played by the first electronic device. The stop instructions maydirect the first electronic device to stop playing Content.

At step 1226, the backend system sends the stop instructions to thefirst electronic. Once the backend system has generated the stopinstructions, the backend system may then send the stop instructions tothe first device to stop playing the content. The voice activatedelectronic device would receive the instruction and stop the content. Insome embodiments, the backend system may generate text representing anotification message. The purpose of the notification message may be tonotify an individual that the content will continue playing on theassociated device. The notification text would be converted tonotification audio by executing TTS functionality on the notificationtext. Once the backend system has received the notification audio, thenotification audio would be transmitted to the first electronic devicesuch that the notification audio is played by one or more speakers onthe first electronic device. For example, the voice activated electronicdevice may state “Content will be played on your television.” In someembodiments the notification audio may be played by one or more speakerson the second electronic device. In this embodiment, the notificationaudio would be sent to the second electronic device instead of, or inaddition to, the first electronic device.

At step 1228, the backend system receives responsive content to thesecond audio data. Similar to step 1210, the content may be anythingthat can be played on the second electronic device. In some embodiments,the content may be a Content. Persons of ordinary skill recognize thatthe use of Content is merely exemplary. The backend system may receivethe same content that was playing on first electronic device.

At step 1230, the backend system sends the second content to the secondelectronic device. The second content data may then be played by thesecond electronic device by one or more microphones on the secondelectronic device. The one or more microphones on the second electronicdevice may be similar to speakers 314 of FIG. 3 and the same descriptionapplies. In some embodiments, the backend system may generate textrepresenting a confirmation message. This text would then be convertedinto audio by executing TTS functionality. The confirmation messagemight be sent to the second electronic device. The second electronicdevice may then output the confirmation message using one or morespeakers. For example, the voice activated electronic device may state,“Playing Content.” In some embodiments the confirmation audio may beplayed by one or more speakers on the first electronic device. In thisembodiment, the confirmation audio would be sent to the first electronicdevice instead of, or in addition to, the second electronic device.

FIG. 11A is an illustrative flowchart of process 1300 for routingcontent based on a state of an associated device in accordance withvarious embodiments. Process 1300, as with process 1300, may beimplemented in, for example, backend system 100 and the same descriptionapplies herein. Persons of ordinary skill in the art will recognizethat, in some embodiments, steps within process 1300 may be rearrangedor omitted. In some embodiments, process 1300 may begin at step 1302. Atstep 1302, backend system 100 may receive first audio data from a firstelectronic device. Step 1202 may be similar to step 1002 of process 1000and the same description applies. The first electronic device of process1300, may, in some embodiments, be voice activated device 10 of FIGS.1-3 and 5-6 and the same descriptions apply. The first audio data mayrepresent an utterance spoken by an individual and may include arequest. For example, if an individual stated “Alexa, play Song on thetelevision,” the first electronic device may record the stated phraseand send the audio data to the backend system. The first audio data maybe received by the first electronic device using one or more of themicrophones on the first electronic device. The one or more microphoneson the first electronic device may be similar to microphone(s) 208 ofFIG. 3 and the same description applies.

At step 1304, the backend system determines that there is a user accountassociated with the first electronic device. Step 1304 may be similar tostep 1004 of process 1000 and the same description applies. In someembodiments, as in step 1004 of process 1000, the backend system mayreceive an identifier associated with the voice activated electronicdevice. Once an identifier is received, the backend system may thenidentify a user account associated with the identifier. After a useraccount associated with the identifier is identified, the backend systemmay then search for any additional devices associated with the useraccount.

At step 1306, the backend system may determine the first audio data camefrom an input device within a stored association. The stored associationmay be stored on the user account. In some embodiments, there may bestored associations on the backend system. A stored association may besimilar the association shown in FIG. 7 and the same descriptionapplies. For example, the backend system may determine that the firstaudio data came from a voice activated electronic device. Oncedetermined where the audio came from, the backend system may recognizethat the voice activated electronic device is an input device within astored association. The stored association may be between a voiceactivated electronic device and a television. In an example, the storedassociation may have the voice activated electronic device as the inputdevice and the television as the output device. Furthermore, there mightbe a stored content preference. For example, the stored contentpreference may be for songs. If this is the case, requests for songsthat come from the voice activated electronic device will be output onthe television.

At step 1308, the backend system may determine a content preference andoutput device in the stored association. In some embodiments, anassociation may have one input device and one output device. Once it isdetermined that the first audio came from an input device in a storedassociation, the backend system may determine what the output device is.Furthermore, the backend system may determine what, if any, are thecontent preferences. For example, the stored association may be betweena voice activated electronic device and a television. The voiceactivated electronic device may be the input device. The television maybe the output device. Furthermore, there may be a content preference. Ifso, the content preference may determine whether the received audio datafrom the input device triggers the association. For example, if thecontent preference is an audio book, that would mean that any time audioreceived from the voice activated electronic device requests an audiobook, the audio book would be played on the television. In someembodiments, this step may be omitted.

At step 1310, the backend system may generate first text datarepresenting the first audio data. Step 1310 may be similar to step 1006of process 1000 and the same description applies. The text data may begenerated by executing ST functionality on the received first audiodata. The STT functionality of process 1300 may be accomplished by usingAutomatic Speech Recognition 258 shown in FIG. 3. The disclosure ofAutomatic Speech Recognition 258 of FIG. 3 and Speech-To-Text 266 ofFIG. 3 applies here. Continuing the example, once the backend systemreceived audio data stating “Alexa, play Song on the television,”Automatic Speech Recognition 258 may execute STT functionality on theaudio data. This would create text data representing the received audio.

At step 1312, backend system 100 may determine the intent of the firsttext data. Similar to step 1008, after the back-end system has generatedthe first text data representing the first audio data, the text datawould be sent to NLU for processing. The NLU processing in step 1308 maybe similar to the NLU processing of step 1008 of process 1000 and thesame description applies. The NLU receives the first text data todetermine the intent of the first text data. The NLU described hereinmay be accomplished by using Natural Language Understanding 260 of FIG.3. The same disclosure for FIG. 3 applies herein. Continuing theexample, the NLU receives text data representing the audio data stating“Alexa, play Song.” After recognizing the wakeword, the NLU may breakapart and analyze the utterances “play Song,” and “on the television.”Allowing the NLU to better understand the intent, the NLU will break offand analyze the verb “play.” As with process 1100, play can refer tomany types of content such as songs or movies. In this embodiment, thenoun is determinative because it is “Song.” The word song as used inthis embodiment refers to a specific movie that the NLU wouldunderstand. If “Song” was not determinative, a process similar toprocess 1100 may be used by the backend system to narrow down the intentof the utterance. Next, the NLU may then search the backend system for alist of possible requests, assigning each a confidence score. Confidencescores and predetermined thresholds are explained in more detail abovein the description of FIG. 8. The NLU may determine that the intent ofthe first text data is a request to play Song.

At step 1314, the backend system may determine the type of contentrequested is the same type of content stored in the association. In someembodiments, a stored association may have a content preference. Oncethe backend system has determined that the audio received was from aninput device within an association, the backend system may look to seeif there is a content preference. If there is a content preference, thebackend system may try to match the requested content type and thestored content preference. For example, when the NLU has determines theintent of the first text data, the NLU may determine the type of contentrequested. After determining the type of content requested, the NLU maytry and match the type of content requested with the stored contentpreference within the association. If the requested content type matchesthe stored preference, the NLU would know where to send the content. Forexample, if the stored preference is songs, the NLU would try and matchthe requested content type with songs. Continuing the above example,because the requested content is Song, then the NLU would know thetarget device would be the output device in the association. Because, inthis embodiment, the output device is the television, the Song requestedby the input device would be played on the television. In someembodiments, this step may be omitted.

In some embodiments, the type of content requested will not match thecontent preference. If this is the case, the backend system may operatein a similar manner to processes 1000 and 1100. In some embodiments,there is no content preference. If this is the case, the content may berouted to the output device based if the output device can output therequested content. If the output device cannot output the requestedcontent, the input device, or any other associated device, may outputthe requested content.

At step 1316, the backend system determines whether the secondelectronic device is ready, available or unavailable. In someembodiments “ready, available, or unavailable,” may be referred to asfunctional states. Once the backend system has determined that, becauseof the association, content will be routed to the second electronicdevice, the backend system may determine whether the second electronicdevice can receive the content. In some embodiments, if there is anassociation, the status of the second electronic device may be stored inthe association. Furthermore, in some embodiments, the backend systemmay send a status request to the second electronic device. The statusrequest may come from content routing module 270 of FIG. 3 and the samedescription applies. The status request sent by the backend system maydetermine what state the associated device is in. The state of theassociated device may help determine whether content can be routed tothe associated device. In some embodiments, there are three states:unavailable, ready, and available. While only three states aredisclosed, persons having ordinary skill in the art will recognize thatany number of states can be used and would be effective in determiningwhether content can be routed to an associated device. The backendsystem may send simulated tests or any other suitable means ofdetermining whether the second electronic device may output therequested content. Situations for each state are described in moredetail below in the descriptions for FIGS. 11B-11D.

FIG. 11B is an illustrative flowchart continuing the process in FIG. 11Awhere the state of an associated device is ready in accordance withvarious embodiments. Continuing process 1300 in FIG. 11A, at step 1318B,the backend system determines that the state of the output device isready. In some embodiments, the ready state of the output device may bedetermined by a response to the status request sent from the secondelectronic device to the backend system. This response may come in theform of metadata. In some embodiments, the ready state of the outputdevice may be determined by a saved status update that is sent by theoutput device to the backend system. This saved status update might besent at regular intervals or may be sent only once when the outputdevice becomes ready. In some embodiments, a test may have been sent tothe output device. This test may have been successfully run, determiningthat the second electronic device may be capable of outputting therequested content.

At step 1320B, the backend system receives content responsive to thefirst audio data. The content may be anything that can be played on thefirst electronic device or the second electronic device. In someembodiments, the content may be a song. If the NLU determines that thefirst audio data signaled “Song” should be played, the backend systemmay receive audio data from a song category. The song category may besimilar or within Category Servers/Skills 262 of FIG. 3 and the samedescription applies. If the backend system is not sure of whether itretrieved the correct song, the backend system may generate text datarepresenting a confirmation message. This text data may be convertedinto audio data using TTS functionality. Furthermore, the backend systemmay receive listening instructions. These listening instructions may besimilar to the listening instructions of process 1000 and the samedescription applies. Once the audio data is received by the backendsystem, the backend system may send the audio data to the firstelectronic device such that the audio message is played by one or morespeakers on the first electronic device. This message, for example,could be “Did you mean Song?” Following the played audio, the backendsystem will send the listening instructions to the first electronicdevice. Once this confirmation message and listening instructions aresent, the first electronic device may receive responsive audio data.This audio data may be sent to the backend system where it will beconverted to text data using STT functionality. The text data would thenbe analyzed by the NLU to determine whether the backend system had thecorrect song. If the NLU determines the response indicates that thebackend system does not have the correct song, the backend system maystop the process. In some embodiments, this step may be omitted. In someembodiments, the content may be stored locally.

At step 1322B, the backend system sends the content to the outputdevice. Continuing the Song example, the audio data, received from acategory server or a skills server, is transmitted to the output device.Output device of process 1300 may be similar to output electronic device300 of FIG. 3 and the same description applies. The audio data may thenbe played by one or more speakers of the output device. The one or morespeakers of the output device may be similar to speakers 314 of FIG. 3and the same description applies.

In some embodiments, the backend system may determine that the useraccount is capable of accessing the content. This may be done similarlyto step 1134B and step 1134C of FIGS. 8B and 8C respectively and thesame descriptions apply. The backend system may also generate a URL thatallows the second electronic device to stream the received content. Thismay be done similarly to step 1136B and step 1136C of FIGS. 8B and 8Crespectively and the same descriptions apply. Furthermore, the generatedURL may be sent to the second electronic device allowing the secondelectronic device to stream the requested content. This may be donesimilarly to step 1138B and step 1138C of FIGS. 8B and 8C respectivelyand the same descriptions apply.

At step 1324B, the backend system receives notification text datarepresenting a notification that the output device is ready. In someembodiments, the backend system may generate text representing anotification message that the output device is ready. This notificationtext may be generated using the Content Routing Module 270 of FIG. 3 andthe same description applies. For example, the text representing anotification might state “Your television is ready.”

At step 1326B, the backend system generates notification audio datarepresenting the notification text data. Once the notification text datahas been received by the backend system, the notification text data isconverted into audio data. The notification text data is converted intoaudio data by executing TTS functionality on the notification text data.The TTS functionality may be similar to Text-To-Speech 264 of FIG. 3,and the same description applies. For example, the confirmation audiodata may state, “Your television is ready.”

At step 1328B, the backend system sends the notification audio data tothe first electronic device. The notification audio data, generated fromTTS, is transmitted to the first electronic device. The audio data maythen be played by the first electronic device using one or moremicrophones on the first electronic device. The one or more microphoneson the first electronic device may be similar to microphone(s) 208 ofFIG. 3 and the same description applies. For example, the voiceactivated electronic device may state “Your television is ready.”

FIG. 11C is an illustrative flowchart continuing the process in FIG. 11Awhere the state of an associated device is available in accordance withvarious embodiments. Continuing process 1300 in FIG. 11A, at step 1318C,the backend system determines that the state of the output device isavailable. In some embodiments, the available state of output device maybe determined by a response to the status request sent from the outputdevice. This response may come in the form of metadata. In someembodiments, the available state of the output device may be determinedby a saved status update that is sent by the second electronic device tothe backend system. This saved status update might be sent at regularintervals or may be sent only once the output device becomes available.

At step 1320C, the backend system generates instructions for the outputdevice to alter states. In response to determining that the outputdevice is available, the backend system may generate instructions toalter the output device's state from available to ready. While it may bean indication that the output device is powered on, the available statemay not allow the output device to play any content. The output devicemay, in some embodiments, be in an available state because the outputdevice is already playing content. If this is the case, the generatedinstructions may include instructions to stop playing the content.

At step 1322C, the backend system sends the instructions to the outputdevice. Once the instructions have been generated, the backend systemmay send the generated instructions to alter the output device's statefrom available to ready, allowing the content to be transmitted andplayed by the output device. In some embodiments, once the output devicealters its state, a confirmation notice may be sent from the outputdevice to the backend system. This notice may confirm that the outputdevice is in a ready state and can receive and output content.

At step 1324C, the backend system receives content responsive to thefirst audio data. Step 1324C may be similar to step 1320B, and the samedescriptions apply. In some embodiments, the content may be a movie. Ifthe NLU determines that the content signaled “Movie” should be played,the backend system may receive video data from a movie category. Themovie category may be similar or within Category Servers/Skills 262 ofFIG. 3 and the same description applies. In some embodiments, this stepmay be omitted.

At step 1326C, the backend system sends the content to the outputdevice. Continuing the example, the video data, received from a categoryserver or a skills server, is transmitted to the second electronicdevice. Second electronic device of process 1300 may be similar tooutput electronic device 300 of FIG. 3 and the same description applies.The video data may then be played by one or more speakers and a displayscreen of the output device. The one or more speakers of the outputdevice may be similar to speakers 314 of FIG. 3 and the same descriptionapplies. The display screen of the output device may be similar todisplay 312 of FIG. 3 and the same description applies.

In some embodiments, the backend system may determine that the useraccount is capable of accessing the content. This may be done similarlyto step 1134B and step 1134C of FIGS. 8B and 8C respectively and thesame descriptions apply. The backend system may also generate a URL thatallows the second electronic device to stream the received content. Thismay be done similarly to step 1136B and step 1136C of FIGS. 8B and 8Crespectively and the same descriptions apply. Furthermore, the generatedURL may be sent to the second electronic device allowing the secondelectronic device to stream the requested content. This may be donesimilarly to step 1138B and step 1138C of FIGS. 8B and 8C respectivelyand the same descriptions apply.

At step 1328C, the backend system receives notification text datarepresenting a notification that the output device is ready. This stepmay be similar to step 1324B of FIG. 11B and the same descriptionapplies. In some embodiments, the backend system may receive textrepresenting a notification message that the second electronic device isready. This notification text may be generated using the Content RoutingModule 270 of FIG. 3 and the same description applies. For example, thetext representing a notification might state “Your television is ready.”

At step 1330C, the backend system generates notification audio datarepresenting the notification text data. This step may be similar tostep 1326B of FIG. 11B and the same description applies. Once thenotification text data has been received by the backend system, thenotification text data is converted into audio data. The notificationtext data is converted into audio data by executing TTS functionality onthe notification text data. The TTS functionality may be similar toText-To-Speech 264 of FIG. 3, and the same description applies. Forexample, the confirmation audio data may state, “Your television isready.”

At step 1332C, the backend system sends the notification audio datarepresenting the notification to the first electronic device. This stepmay be similar step 1328B of FIG. 11B and the same description applies.The notification audio data, generated by TTS, is transmitted to thefirst electronic device. The audio data may then be played by the firstelectronic device by one or more microphones on the first electronicdevice. The one or more microphones on the first electronic device maybe similar to microphone(s) 208 of FIG. 3 and the same descriptionapplies. For example, the first device may state “Your television isready.”

FIG. 11D is an illustrative flowchart continuing the process in FIG. 11Awhere the state of an associated device is unavailable in accordancewith various embodiments. Continuing process 1300 in FIG. 11A, at step1318D, the backend system determines that the state of the output deviceis unavailable. In some embodiments, this may be accomplished by notreceiving a response to the status request for a predetermined amount oftime. For example, if the backend system sends a status request to theoutput device, the backend system may wait for two seconds to receive aresponse. If the response is not received within that two second window,then the backend system may determine that the output device isunavailable. In some embodiments, this may be accomplished by having asaved status from when the output device became unavailable. In someembodiments, the status may be determined by sending a test to theoutput device. If the test fails, the backend system may determine thatthe output device is unavailable.

At step 1320D, the backend system receives notification text datarepresenting a notification that the output device is available. In someembodiments, the backend system may receive text representing anotification message that the output device is unavailable. Thisnotification text may be generated using the Content Routing Module 270of FIG. 3 and the same description applies. For example, the textrepresenting a notification might state “Your television isunavailable.”

At step 1322D, the backend system generates notification audio datarepresenting the notification text data. Once the notification text datahas been received by the backend system, the notification text data isconverted into audio data. The notification text data is converted intoaudio data by executing TTS functionality on the notification text data.The TTS functionality may be similar to Text-To-Speech 264 of FIG. 3,and the same description applies. For example, the confirmation audiodata may state, “Your television is unavailable.”

At step 1324D, the backend system sends the notification audio data tothe first electronic device. The notification audio data, generated byTTS, is transmitted to the first electronic device. The audio data maythen be played by the first electronic device by one or more microphoneson the first electronic device. The one or more microphones on the firstelectronic device may be similar to microphone(s) 208 of FIG. 3 and thesame description applies. For example, the first electronic device mayplay “Your television is unavailable.” In some embodiments, the processmay stop here. However, in some embodiments, the content may be playedon the first electronic device. In some embodiments, the backend systemmay receive text representing a confirmation message requesting whethera user would like to play the content on the first electronic device. Inthis embodiment, the received text would be converted into audio data byexecuting TTS functionality on the text. The backend system may thengenerate listening instructions. The listening instructions, asdescribed, may be similar to the listening instructions of process 1100and the same descriptions apply herein. The audio would then be sent tothe first electronic device. For example, the first electronic devicemay play “Would you like to play Song on the voice activated electronicdevice?” Following sending the audio, the backend system may send thelistening instructions to the first electronic device such that thefirst electronic device records and sends a response. The backend systemmay then receive a response. Once the backend system generates the textrepresenting the responsive audio, the text would then be analyzed bythe NLU. The NLU would determine whether the response is a positive ornegative response. If the response is positive, the content would beplayed on the first electronic device. A positive response, for example,may be “Yes.” If the response is a negative response the process maystop. A negative response, for example, may be “No.”

At step 1326D, the backend system receives content responsive to thefirst audio data. If the NLU determines the content requested to beplayed on the second electronic device can also be played on the firstelectronic device, the backend system may receive content responsive tothe first audio data. The process for determining what kind of contentcan be played on what kind of device is described in more detail in thedescriptions of FIGS. 4, 8A, 8B, and 8C and the descriptions applyherein. For example, if an individual requested that a song be played onhis/her television, the backend system may determine that this contentmay be played on either the second electronic device (i.e. television)or the first electronic device. However, if a movie was requested, thebackend system may determine that the content cannot be played on thefirst electronic device (i.e., if the first electronic device does nothave a display screen) and the process may stop. Continuing the Songexample, the backend system may receive Song from a song category. Thiscategory may be similar to Category Servers/Skills 262 of FIG. 3 and thesame description applies. In some embodiments, this step may be omitted.

At step 1328D, the backend system sends the content to the firstelectronic device. The content, received from a category server or askills server, is transmitted to the first electronic device. Thecontent may then be played by one or more speakers of the firstelectronic device. The one or more speakers of the first electronicdevice may be similar to speaker(s) 210 of FIG. 3 and the samedescription applies. In some embodiments, the process may end here andthe content may finish playing on the first electronic device.

In some embodiments, the backend system may determine that the useraccount is capable of accessing the content. This may be done similarlyto step 1134B and step 1134C of FIGS. 8B and 8C respectively and thesame descriptions apply. The backend system may also generate a URL thatallows the first electronic device to stream the received content. Thismay be done similarly to step 1136B and step 1136C of FIGS. 8B and 8Crespectively and the same descriptions apply. Furthermore, the generatedURL may be sent to the first electronic device allowing the firstelectronic device to stream the requested content. This may be donesimilarly to step 1138B and step 1138C of FIGS. 8B and 8C respectivelyand the same descriptions apply.

At step 1330D, the backend system determines the output device is in aready state. In some embodiments, the ready state of the output devicemay be determined by a response to the status request sent from theoutput device to the backend system. For example, if the output devicewas just turned on, a response to a sent status report might be sent tothe backend system indicating the output device was turned on and isready to receive content. In some embodiments, the ready state of theoutput device may be determined by a status update being sent when theoutput device was turned on. This might happen every time the outputdevice is turned on and may be stored by the backend system.

At step 1332D, the backend system receives text data representing aprompt asking to move the content to the output device. Once the backendsystem determines the output device is in a ready state, the backendsystem may receive prompt text data representing a prompt asking whetherthe content should be moved to the output device. This notification textmay be received from the Content Routing Module 270 of FIG. 3 and thesame description applies. For example, the text representing anotification might state “Should the content be moved to thetelevision?”

At step 1334D, the backend system generates prompt audio datarepresenting the prompt text data. Once the prompt text data has beenreceived by the backend system, the prompt text data is converted intoaudio data. The prompt text data is converted into audio data byexecuting TTS functionality on the prompt text data. The TTSfunctionality may be similar to Text-To-Speech 264 of FIG. 3, and thesame description applies. For example, the prompt audio data may state,“Should the content be moved to the television?”

At step 1336D, the backend system generates listening instructions. Thelistening instruction of process 1300 may be similar to the listeninginstructions of process 1100 and the same description applies. Beforesending the prompt, the backend system may generate listeninginstructions for the first electronic device. The listening instructionsmay instruct the first electronic device to record a response to theprompt and send that response to the backend system. In someembodiments, the listening instructions instruct the first electronicdevice to record without waiting for a wakeword.

At step 1338D, the backend system sends the prompt audio data to thefirst electronic device. The prompt audio data, received from TTS, istransmitted to the first electronic device. The audio data may then beplayed by the first electronic device by one or more microphones on thefirst electronic device. The one or more microphones on the firstelectronic device may be similar to microphone(s) 208 of FIG. 3 and thesame description applies. For example, the voice activated electronicdevice may state “Should the content be moved to the television?”

At step 1340D, the backend system sends the listening instructions tothe first electronic device. The generated listening instructions may besent to the first electronic device in order to instruct the firstelectronic device to record a response to the prompt. That recordedresponse may then be sent back to the backend system. Step 1338D may besimilar to step 1122 of process 1100 in FIG. 8A and the same descriptionapplies.

At step 1342D, the backend system receives second audio data from thefirst electronic device. The second audio data may represent a responseto the prompt that was recorded by the first electronic device. Thefirst electronic device may record the response by using one or more ofits microphones. The one or more microphones on the first electronicdevice may be similar to microphone(s) 208 of FIG. 3 and the samedescription applies. For example, the audio data may represent aresponse stating “Yes, play the content on my television.”

At step 1344D, the backend system generates text data representing thesecond audio data. Step 1344D may be similar to step 1006 of process1000 and the same description applies. The text data may be generated byexecuting STT functionality on the received second audio data. The STTfunctionality of process 1300 may be accomplished by using AutomaticSpeech Recognition 258 shown in FIG. 3. The disclosure of AutomaticSpeech Recognition 258 of FIG. 3 and Speech-To-Text 266 of FIG. 3applies here. Continuing the example, once the backend system receivedaudio data stating “Yes, play the content on my television,” AutomaticSpeech Recognition 258 may execute STT functionality on the audio data.This would create text data representing the received audio.

At step 1346D, the backend system determines the intent of the secondaudio data. Once the backend system generates the text representing thesecond audio data, the text would then be analyzed by the NLU. The NLUwould determine whether the response is a positive or negative response.If the response is positive, the content would be played on the secondelectronic device. A positive response, for example, may be “Yes.” Ifthe response is a negative response the content would remain on thevoice activated electronic device. A negative response, for example, maybe “No.” For example, if an individual responded to the prompt with“No,” Song may continue play on the first electronic device.

At step 1348D, the backend system generates stop instructions. Step1346D may be similar to step 1224 of FIG. 10 and the same descriptionapplies. The stop instructions may be for the purposes of stopping thecontent being played by the first electronic device. The stopinstructions may direct the first electronic device to stop playing thecontent currently being output on the first electronic device.

At step 1350D, the backend system sends the stop instructions to thefirst electronic device. The first electronic device may receive theinstruction and stop the content. In some embodiments, the backendsystem may receive text representing a notification message. The purposeof the notification message may be to notify an individual that thecontent will continue playing on the second electronic device. Thenotification text would be converted to notification audio by executingTTS functionality on the notification text. Once the backend system hasgenerated the notification audio, the notification audio would betransmitted to the first electronic device such that the notificationaudio is played by one or more speakers on the first electronic device.For example, the voice activated electronic device may state “Yourcontent will be played on your television.” In some embodiments thenotification audio may be played by one or more speakers on the secondelectronic device. In this embodiment, the notification audio would besent to the second electronic device instead of, or in addition to, thefirst electronic device.

At step 1352D, the backend system receives content responsive to thefirst audio data. The backend system may receive the same content thatwas playing on first electronic device. In some embodiments, the backendsystem may generate text data representing a confirmation message. Step1352D may be similar to step 1326D and the same description applies. Insome embodiments, this step may be omitted.

At step 1354D, the backend system sends the content to the outputdevice. The content may then be played by output device by one or moremicrophones on the output. In some embodiments, the backend system mayreceive text representing a confirmation message. This text would thenbe converted into audio by executing TTS functionality. The confirmationmessage might be sent to the first electronic device. The firstelectronic device may then output the confirmation message using one ormore speakers. For example, the voice activated electronic device maystate, “Playing Content.” In some embodiments the confirmation audio maybe played by one or more speakers on the output device. In thisembodiment, the confirmation audio would be sent to the output deviceinstead of, or in addition to, the first electronic device.

In some embodiments, the backend system may determine that the useraccount is capable of accessing the content. This may be done similarlyto step 1134B and step 1134C of FIGS. 8B and 8C respectively and thesame descriptions apply. The backend system may also generate a URL thatallows the second electronic device to stream the received content. Thismay be done similarly to step 1136B and step 1136C of FIGS. 8B and 8Crespectively and the same descriptions apply. Furthermore, the generatedURL may be sent to the second electronic device allowing the secondelectronic device to stream the requested content. This may be donesimilarly to step 1138B and step 1138C of FIGS. 8B and 8C respectivelyand the same descriptions apply.

The various embodiments of the invention may be implemented by software,but may also be implemented in hardware, or in a combination of hardwareand software. The invention may also be embodied as computer readablecode on a computer readable medium. The computer readable medium may beany data storage device which may thereafter be read by a computersystem.

The above-described embodiments of the invention are presented forpurposes of illustration and are not intended to be limiting. Althoughthe subject matter has been described in language specific to structuralfeature, it is also understood that the subject matter defined in theappended claims is not necessarily limited to the specific featuresdescribed. Rather, the specific features are disclosed as illustrativeforms of implementing the claims.

What is claimed is:
 1. A method, comprising: with a backend system:receiving first request audio data representing a first utterance, thefirst request audio data received from a voice activated electronicdevice, receiving a customer identifier associated with the voiceactivated electronic device, determining a user account associated withthe customer identifier, generating first text data representing thefirst request audio data by executing speech-to-text functionality onthe first request audio data, and determining, using the first textdata, that a first intent of the first utterance is for information tobe output by a target device; determining that an output device that iscapable of presenting visual data is also associated with the useraccount; determining that a visual information response to the firstutterance is available; determining that the target device is the outputdevice such that the visual information response is to be displayed by adisplay screen of the output device; determining that a first audioresponse to the first utterance is to be sent to the voice activatedelectronic device; determining that a second audio response to the firstutterance is to be sent to the output device; determining that a videoresponse to the first utterance is also to be sent to the output device;generating first response text data responsive to the first utterance;generating first audio data representing the first response text data byexecuting text-to-speech functionality on the first response text data;sending the first audio data to the voice activated electronic device,such that the first audio response is played by a first speaker of thevoice activated electronic device; generating second response text dataresponsive to the first utterance, including receiving at least aportion of the second response text data from an application; generatingsecond audio data representing the second response text data byexecuting text-to-speech functionality on the second response text data;generating video data responsive to the first utterance; sending thesecond audio data to the output device, such that the second audioresponse is played by a second speaker of the output device; and sendingthe video data to the output device, such that the video response isplayed by the display screen of the output device.
 2. The method ofclaim 1, further comprising: receiving, from the voice activatedelectronic device, second request audio data representing a secondutterance; generating second text data representing the second requestaudio data by executing speech-to-text functionality on the secondrequest audio data; determining, using the second text data, a secondintent of the second utterance by: receiving, from a first domain, afirst confidence score indicating a first likelihood that the secondutterance is a request to play first content on the voice activatedelectronic device, receiving, from a second domain, a second confidencescore indicating a second likelihood that the second utterance is arequest to play second content on the output device, determining thefirst confidence score is greater than a predetermined thresholdindicating that a first functionality of the first domain is capable ofservicing the second utterance, determining the second confidence scoreis also greater than the predetermined threshold indicating that asecond functionality of the second domain is also capable of servicingthe second utterance, determining that a selection of the firstfunctionality or the second functionality to be used for responding tothe second utterance is needed to determine the second intent,generating query text data representing an intent question askingwhether the second utterance should be responded to by the first domainor the second domain, generating query audio data representing the querytext data by executing text-to-speech functionality on the query textdata, generating an instruction for the voice activated electronicdevice to continue to send additional audio data representing localaudio captured by the voice activated electronic device after audiocorresponding to the query audio data is played, sending, to the voiceactivated electronic device, the query audio data such that the intentquestion is played by the first speaker, sending the instruction to thevoice activated electronic device, receiving, from the voice activatedelectronic device, the additional audio data, generating third text datarepresenting the additional audio data by executing speech-to-textfunctionality on the additional audio data, and determining, using thethird text data, that the local audio included a third utterance of anintent response having a third intent is to play the second content onthe output device; determining that the user account is capable ofaccessing the second content; generating a uniform resource locator(URL) that allows the output device to output the second content; andsending the URL to the output device, such that the output deviceoutputs the second content.
 3. The method of claim 1, furthercomprising: receiving, from the voice activated electronic device,second request audio data representing a second utterance; generatingsecond text data representing the second request audio data by executingspeech-to-text functionality on the second request audio data;determining that a second intent of the second text data is a request toplay a first song on the voice activated electronic device; generating afirst uniform resource locator (URL) that allows the voice activatedelectronic device to output the first song; sending the first URL to thevoice activated electronic device, such that the song is played usingthe first speaker; receiving, from the voice activated electronicdevice, third request audio data representing a third utterance;generating third text data representing the third request audio data byexecuting speech-to-text functionality on the third request audio data;determining that a third intent of the third text data is anotherrequest to play the first song on the output device; generating aninstruction for the voice activated electronic device to stop playingthe first song; sending, to the voice activated device, the instructionsuch that the first song stops playing on the voice activated electronicdevice; generating a second URL that allows the output device to outputthe first song; generating song video data for the output device;sending, to the output device, the second URL such that the first songis played by the second speaker; sending, to the output device, the songvideo data, such that the song video data is played by the displayscreen while the first song is played by the second speaker; generatingfourth text data representing a confirmation message; generating fifthaudio data representing the fourth text data by executing text-to-speechfunctionality on the fourth text data; and sending, to the voiceactivated electronic device, the fifth audio data, such that theconfirmation message is played by the first speaker.
 4. A methodperformed by at least one backend system, comprising: receiving, from afirst electronic device, first audio data representing a firstutterance; determining that a first user account is associated with thefirst electronic device; generating first text data representing thefirst audio data; determining, using the first text data, a first intentof the first utterance; determining that a second electronic device isalso associated with the user account; determining that a first responseto the first utterance is capable of being sent to the second electronicdevice; generating second text data representing a second response tothe first utterance; generating second audio data representing thesecond text data; sending the second audio data to the first electronicdevice, such that the second response is output by a speaker associatedwith the first electronic device; generating first image datarepresenting the first response; and sending the first image data to thesecond electronic device such that the first response is output on adisplay screen associated with the second electronic device.
 5. Themethod of claim 4, wherein determining that the first user account isassociated with the first electronic device further comprises: receivinga customer identifier associated with the first electronic device; anddetermining that the customer identifier is associated with the firstuser account.
 6. The method of claim 4, wherein: determining the firstintent further comprises determining the first intent is for content tobe played on a target device; and determining that the second electronicdevice is also associated with the user account further comprisesdetermining the target device is the second electronic device.
 7. Themethod of claim 4, further comprising: receiving, from the firstelectronic device, third audio data representing a second utterance;generating third text data representing the third audio data;determining a second intent of the third text data by: receiving aconfidence score exceeding a predetermined threshold, generating fourthtext data representing a query message, generating fourth audio datarepresenting the fourth text data, generating first instructions for thefirst electronic device, sending, to the first electronic device, thefourth audio data such that the query message is output by the speakerassociated with the first electronic device, sending, to the firstelectronic device, the first instructions such that the first electronicdevice sends fifth audio data representing a response to the querymessage, receiving, from the first electronic device, the fifth audiodata, generating fifth text data representing the fifth audio data, anddetermining, using the fifth text data, a third intent of the responseto the query message; receiving first content responsive to the secondutterance; and sending the first content to the second electronic devicesuch that the first content is output by the second electronic device.8. The method of claim 7, further comprising: generating sixth textdata; generating sixth audio data representing the sixth text data; andbased at least in part on determining the third intent, sending thesixth audio data to the first electronic device such that audiocorresponding to the sixth audio data is output by the speakerassociated with the first electronic device.
 9. The method of claim 7,wherein determining the first intent further comprises: determining,based on the first text data, that at least two domains are capable ofresponding to the first utterance.
 10. The method of claim 9, whereinthe at least two domains comprise: a first domain indicating the firstutterance is a request to play a song having a title on the firstelectronic device; and a second domain indicating the first utterance isa request to play a movie having the title on the second electronicdevice.
 11. The method of claim 4, further comprising: receiving, fromthe first electronic device, third audio data representing a secondutterance; generating third text data representing the third audio data;determining a second intent of the third text data; receiving firstcontent responsive to the second utterance; sending the first content tothe first electronic device such that the first content is output by thefirst electronic device; receiving, from the first electronic device,fourth audio data representing a third utterance; generating fourth textdata representing the fourth audio data; determining a third intent ofthe fourth text data is to play second content on the second electronicdevice; determining the second content and the first content are thesame; generating first instructions for the first electronic device;sending the first instructions to the first electronic device such thatthe first content is no longer output by the first electronic device;receiving the second content; and sending the second content to thesecond electronic device such that the second content is output by thesecond electronic device.
 12. The method of claim 11, furthercomprising: generating second image data; and sending the second imagedata to the second electronic device.
 13. At least one backend system,comprising: at least one processor; and at least one computer-readablemedium encoded with instructions which, when executed by the at leastone processor, cause the backend system to: receive first audio datarepresenting a first utterance from a first electronic device, determinethat the first electronic device is associated with a first useraccount, generate first text data representing the first audio data,determine, using the first text data, a first intent of the firstutterance, determine that a second electronic device is associated withthe user account, determine that a first response to the first utteranceis capable of being sent to the second electronic device, generatesecond text data representing a second response to the first utterance,generate second audio data representing the second text data, send thesecond audio data to the first electronic device, such that the secondresponse is output by a speaker associated with the first electronicdevice, generate first image data representing the first response, andsend the first image data to the second electronic device such that thefirst response is output on a display screen associated with the secondelectronic device.
 14. The at least one backend system of claim 13,wherein the at least one computer-readable medium is encoded withadditional instructions which, when executed by the at least oneprocessor, further cause the at least one backend system to: receive acustomer identifier from the first electronic device; and determine thatthe customer identifier is associated with the first user account. 15.The at least one backend system of claim 13, wherein the at least onecomputer-readable medium is encoded with additional instructions which,when executed by the at least one processor, further cause the at leastone backend system to: determine the first intent by determining thatthe first intent is for content to be played on a target device; anddetermine that the second electronic device is associated with the useraccount by determining the target device is the second electronicdevice.
 16. The at least one backend system of claim 13, wherein the atleast one computer-readable medium is encoded with additionalinstructions which, when executed by the at least one processor, furthercause the at least one backend system to: receive third audio datarepresenting a second utterance; generate third text data representingthe third audio data; receive a confidence score exceeding apredetermined threshold; generate fourth text data representing a querymessage; generate fourth audio data representing the fourth text data;generate listening instructions for the first electronic device; sendthe fourth audio data to the first electronic device, such that thequery message is output by the speaker associated with the firstelectronic device; send the listening instructions to the firstelectronic device such that the first electronic devices sends fifthaudio data representing a response to the query message; determine thatthe fifth audio data has been received from the first electronic device;generate fifth text data representing the fifth audio data; determine asecond intent of the fifth text data; receive first content responsiveto the second utterance; and send the first content to the secondelectronic device such that the first content is output by the secondelectronic device.
 17. The at least one backend system of claim 16,wherein the at least one computer-readable medium is encoded withadditional instructions which, when executed by the at least oneprocessor, further cause the at least one backend system to: receivesixth text data; generate sixth audio data representing the sixth textdata; and based at least in part on determining the second intent, sendthe sixth audio data to the first electronic device such that audiocorresponding to the sixth audio data is output by the speakerassociated with the first electronic device.
 18. The at least onebackend system of claim 16, wherein the at least one computer-readablemedium is encoded with additional instructions which, when executed bythe at least one processor, further cause the at least one backendsystem to: determine the first intent by determining, based on the firsttext data, that at least two domains are capable of responding to thefirst utterance.
 19. The at least one backend system of claim 13,wherein the at least one computer-readable medium is encoded withadditional instructions which, when executed by the at least oneprocessor, further cause the at least one backend system to: receive,from the first electronic device, third audio data representing a secondutterance; generate third text data representing the third audio data;determine a second intent of the third text data; receive first contentresponsive to the second utterance; send the first content to the firstelectronic device such that the first content is output by the firstelectronic device; determine that fourth audio data representing a thirdutterance has been received from the first electronic device; generatefourth text data representing the fourth audio data; determine that athird intent of the fourth text data is to output the first content onthe second electronic device; generate first instructions for the firstelectronic device; send first instructions to the first electronicdevice such that the first content is no longer output by the firstelectronic device; receive second content such that the second contentis the same as the first content; and send the second content to thesecond electronic device such that the second content is output by thesecond electronic device.
 20. The at least one backend system of claim19, wherein the at least one computer-readable medium is encoded withadditional instructions which, when executed by the at least oneprocessor, further cause the at least one backend system to: generatesecond image data; and based at least in part on determining the thirdintent, send the second image data to the second electronic device. 21.The at least one backend system of claim 13, wherein the at least onecomputer-readable medium is encoded with additional instructions which,when executed by the at least one processor, cause the at least onebackend system to: generate third text data representing a thirdresponse to the first utterance; generate third audio data representingthe third text data; and send the third audio data to the secondelectronic device, such that the third response is output by the speakerassociated with the second electronic device.
 22. The method of claim 4,further comprising: generating third text data representing a thirdresponse to the first utterance; generating third audio datarepresenting the third text data; and sending the third audio data tothe second electronic device, such that the third response is output bythe speaker associated with the second electronic device.